Sonic Drive-in

Last time I came service was fantastic. Lately it's been TERRIBLE! Slow, the drive thru needs to be remodeled so cars in drive in aren't stuck waiting. Recent visit we did not receive our children's drinks. On top of that there was hair in the fries and tater tots scattered in the fries. Very disappointed. I asked for a refund and the car hop said she will get me more fries. Why would I want more hairy fries and wait longer. I demanded refund and she quickly gave. I will never return here again.

Food can just be handed to you and will be lukewarm. But it was still good. That day they were pretty busy. So there is that. 9 out 10 they'll get the orders right, hot and it's great. 4 out 5 stars. I definitely return. Good staff, area always clean delivery with outside apps available like uber, but better to go get it yourself if you have the time

Slid by tonight to grab some ice cream and a few shakes for a Sunday night snack. Ordered everything with no cherries and all items still had cherries. Not the end of the world. Shakes were so frozen I could not drink any of it from a straw 20 minutes later as I got home. Ice cream Sundays were completely melted before they got to the car. I guess it’s DQ or Brahms next time. Money well wasted.

I told them my order was wrong over the phone and he said I could come back in. I get there and they tell me the order was right over the speaker…. maybe verify before you tell me to come in. I insist it was wrong and ask to see my receipt because I couldn’t find it on the mobile app. And then they turned off the speaker and wouldn’t answer again. My baby is in my car the whole time beginning to stir because I’d now packed her up twice to come out here. I had to get out to hit another speaker button and then eventually call the store again because they refused to answer anything. And then they send a nice lady came out with my food and no apology, though the store who knew I was clearly upset.