We had a really great experience here!! The waiter was quick, funny, friendly, and remembered everything without writing it down. The portions are huge! 10/10 would recommend visiting. Very clever having the menu disguised as a newspaper, definitely putting that one in the scrapbook. Overall, a great experience. Thank you.
Black bear diners are always a welcome treat for when you want that home cooked meal. The food is always good and the portions are amazing. I have not been disappointed with the food when going to different locations and this one is just a great. Service was a little lacking(as is most places since covid) and the tables and bench could use some work as the bench upholstery I sat in was completely falling apart. Even though there was only one waiter serving the entire side of the restaurant he was working fast and getting everyone service. The food came out fast and was delicious. I would definitely eat here again just for the food.
Deep is SO GREAT, he made sure my partner and I were well taken care of. Our food was promptly ready and he got everything done so quickly. And the guy is a riot! Love him and love Black Bear! If you're not lucky enough to be dining when Deep is there, come back again asap so you can hopefully get in his section! Will be coming again soon!
Was very cautious about returning here, but very happy we did, service was great, dinner was awesome. Noticed changes in the restaurant, very clean and inviting. Met the new manager and complimented him on the great changes. WE WILL BE BACK FOR BREAKFAST SOON!
Thank you great job!!
Had an absolutely AMAZING EXPERIENCE here today! Deep was so charismatic, so attentive and brought smiles to our faces when we walked into the door. You'll be seeing us a lot more here thanks to this massive improvement to such a fantastic establishment! Thanks again, Deep! 🐻
When we walked in, it was busy. Fortunately, a table was available. Breakfast(California Omelette) was delicious, well prepared and presented. I did notice the employees were working like a well oiled machine. Customers arrived and were seated almost immediately. We will be back!
Dined on Sat,11/25 ..noticed a change as my husband & I sat. Friendly,fast waiter who told us that it was a new management. He didn't spend a lengthy time to write our orders. He remembered well. Great portion,couldn't finish mine 😅
Our visit was excellent from start to finish. The host, who was new working there, was very courteous as he showed us to our seat. Our waiter, Victor, went out of his way to answer our questions, make sure we were happy with our food, and refill our drinks. He was very personable. Great service. We definitely will go there again.
Arrived mid afternoon. Place was vacant, staff friendly and plenty of parking. Ordered steak and eggs. The eggs were 5 stars and when the steak cooled down it was a little tough. Overall not a bad experience. Great stop from San Jose to Santa Rosa to meet a friend. I believe every was very reasonable.
This was one of the most pleasant experiences we’ve had at a black bear diner. Our server who was also the manager, Deep, was fantastic. Very attentive, kind, and fixed anything we needed help with during our meal. He alone made the dining experience 5 stars. Thank you Deep! We will be back.
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