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Google Reviews (8)
I went through this drive through this morning and the service was fine. HOWEVER! My coffee had BUGS in it! I had to throw my coffee away and BUY ANOTHER ONE from another location. If you buy coffee from here check your drinks! Pics for evidence
Google
All five employees were down one end at the drive-thru while six of us stood at the other end. Not a very good experience. If they're going to do just drive through they should close the rest of the store or manage their people better
Google
Terrible service!! Today was the third day I've gone inside to order in the past two weeks and the second time I've been left standing there with my hands in the air. The cashier took the mans order in front of me, grab his doughnuts for him, and then proceeded to disappear. Another customer comes in and now she's waiting too. We are both standing there for a couple minutes and then she reappears only to stand at the far corner talking to someone then continues to stand there with her hand on her hip. Finally I ask someone "can I place an order?" and am told "they are working on it hun"..working on what I haven't ordered!!! I had to leave and never again to return!!
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Google
My husband and his coworker go most mornings before work. The man working the drive thru is EXTREMELY rude. Has tossed their coffees into the car, bitched at them when the coffee was made wrong and on this fine cold morning, their coffees were dropped into his lap while being told “have a great day faggots”. When my husband went inside to confront the man, the manager said they’d deal with it and that my husband was being threatening. Clearly they are not “dealing with it” since this is not the first time it has happened, and is escalating. Absolutely disgusting behavior from someone in a work environment.
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Google
only place that will help out the truck driver when the lobby isnt open but the drive thru is. truck fits just enought to order but have to get out and walk up to the drive thru and they still serve us unlike some other establisments.
Google
Nice friendly staff despite being very busy when I stopped by. They apologized for the wait but did a great job preparing my food and drinks accurately.
Everything was great and I will definitely be back!
Google
A typical Rochester Dunkin. Overworked underpaid under appreciated staff. Some still try their best to give 100% some couldnt care less. Regardless we all need to treat them with respect because, the fact they are understaffed isnt their fault.
Google
It wasn't the Greatest. I ordered a green iced tea with melted sugar. When I got it was with granulated sugar. When they remake it it was with black tea. By the time I realized it I was to far to go back.
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Savoia Pastry Shoppe | 88% | 4.7/5 | 5.0/5 | 3,278 |
| Phillips European | 84% | 4.6/5 | 4.5/5 | 2,508 |
| Abbott's Frozen Custard INC | 94% | 4.6/5 | 4.5/5 | 2,471 |
| Leaf & Bean Coffee Co | 86% | 4.7/5 | 4.5/5 | 987 |
| Patti's Pantry | 89% | 4.7/5 | 4.5/5 | 856 |
| Spot Coffee | 87% | 4.3/5 | 4.0/5 | 1,290 |
