Wendy's

Food is decent. Everything was fine (food wise), but the nuggets were only breaded on one side. The drinks, however, were terrible. I ordered two sprites, and I got one sprite and a chemical water in the wrong size cup. I can’t describe the taste of this random liquid. I waited in this line for 45 minutes to receive an order that basically wasn’t even mine. The woman who took my order was also pretty rude. She seemed aggressive and looked annoyed when I asked for a straw that she forgot. Overall, it’s okay, but I would probably recommend the McDonald’s next door.

Was in the drive through and was waiting at the speaker and no Wendy’s associate answered. I finally called and someone answered the call right away. I told them i was in the drive through waiting and no one answered. The tell me that they had a water leak and they are closed. There was no sign or anything telling customers that they were closed there were 6 cars behind me and I walked up to all of them to tell them that there is no sign or any notice that there closed. You got to tell your customers when your closed so there not wasting time sitting in the drive through for nothing. It’s just common courtesy Wendy’s. Thank you for reading.

This used to be the shadiest Wendys in Rochester...at least for me. I had visited twice before today and the fries had this rancid over used oil taste which was horrible. Maybe just a fluke but I had possibly the best fries ever today. Sure I placed the order online and waited in the drive-through line for over 15 minutes but if the fries are this good, maybe I'll come back again. The other stuff I got (chix sammy and nugs) was okay.

If you like waiting 45 minutes in the extremely slow drive thru and cold food that taste like disappointment this is the place for you! Want to try and talk to management? Don't worry they will play games and act like they put someone else on the phone. I love Wendy's but I will never return to this one again. :)

Called the Wendy’s Rochester North location at 8:11pm. A female employee answered the phone and said they were open until 11pm and hung up. We proceeded to enter an online order for delivery from Uber Eats. The order wouldn’t allow us to complete the order after half of it was entered. We assumed it was the app and jumps in the car to pull up to a closed store with all the lights off. This seems to be the norm for this location as we have driven by multiple times to a dark building. Wonder if the owners know their employees are closing whenever they feel like it?

This place has been through hell. Last summer, they had no ac and the food and customer service showed. They closed for a bit and opened again. Due to our previous experience, we hadn't eaten there till fall. We got our baked potatoes we love, and we're pleasantly surprised that the quality improved so much. However, after receiving our food, we asked for extra butter. Miraculously, they didn't have anymore butter. Made me feel I was lied too, but why? Not sure what's going on at the establishment, but it still needs a overhaul.