Big Chef Kitchen

If I can give zero star I would. Terrible service and experience! Twice! Gave this place a chance twice and both times terrible! Called to order take-out and asked when I can pickup, lady kept saying not sure and asked when I want the food. My answer is whenever it is ready. If it takes an hour or two, I’ll work around the time. At the end, this second time the lady ended saying under two hours and I would have to wait when I arrive. First time I waited 2 and a half hours and this second time is the worst experience, lady saw me and said here you go. I gave you priority and at least you can say thank you for me giving you priority. Wow! I’m a paying customer like everyone else and normal restaurants even for a food court would prioritise food in order based on taking orders. Giving me a snarky comment and attitude and making the customer feel like I owe them is disrespectful and just plain stupid. First time the food was good but this second time the food tasted terrible. My two kids had the same reaction with their taste buds. Never going back. This place should learn some manners and customer service.

Free parking. Delicious fresh comfort food. Great value. Cash only. Sadly, it appears that this particular visit is a "no mask" day for the operators. A plexiglass divider between customer and cash counter is just for optics. Family / friends freely drop into the tight kitchen quarters and converse openly without masks. Date and time of Covid infraction: Sunday, March 21 at 1:57pm. I'd like to return if they will comply and take this seriously.