Church's Chicken

It’s 9:30pm with my hungry kids. It took me about 10 mins to order 4 pieces of chicken and 1 wing because the staffs are bad at communication. Normally 4 pieces of chicken are 2 legs and 2 tights. But they made me to choose either take 3 legs and 1 tight or wait for 20 mins. Who would want to wait for 20 mins at late night with hungry kids. Besides, Legs are really tiny and cheaper than tights.

I got scammed. I went in got a 5 pc wing deal. They took my order and payment then told me to wait 15 minutes. I was offered extra fries which I did take along with the 4PC that was promised so that I can leave and not wait 15 mins. I came home then saw it came with a random biscuit that was not mentioned in the conversation and there was no such thing as extra fries as seen in the picture. I eat out and grab takeout a lot and never have I felt so disrespected and scammed like this. I feel like they should have owned up to their end of the deal which was to provide an actual “extra fries” or whatever compensation. I have got more fries in the past that was NOT “extra”. I have definitely got scammed with the random biscuit too which I’m definitely not eating. Pretty upset with how they handled the situation.

I love church's chicken, its my go to spot, except that I have to wait for the tenders always. For some reason they are never ready but I like them they are delicious its worth the wait. There are bathrooms on the site just incase one wants to use them. Santizers are in place too to help reduce the spread of Covid19. Update: this place accepts in person dinning now at full capacity.

So, on Monday ,I was with my family we decided to go to church's chicken . It was our first time to be there , and I  ordered  the three-piece special meal. The girl ( Navjot ) who took my order was really polite and respectful. I gotta say I really enjoyed my meal . It was crispy and well-balanced , it was delicious with sweet and sour . I don't usually write reviews but this time it was different . I felt that difference of hospitality and quality of food between Church's chicken and other restaurants. Definitely really positive experience for me , will come again 😊😊.

My experience at this location was worst I went for lunch on Friday of 13-05-2022 and ordered a sandwich combo their was only 1 person working at the restaurant and struggling to cover each station, this is not fair as their should be more staff to cover for different stations in the kitchen working like that employees can’t keep up with the quality of food. The fries were tasting like the oil was never changed for weeks chicken was also stinky. I think this location really need to keep up on everything.