1172 Henrico Coffee

Just gave birth to my son on 12/27/21 This hospital was recommended by all the moms on my community Facebook page. I also watched the most recent labor and delivery tour on YouTube which swayed me even more. When I was admitted to Labor and delivery to be induced ALL of my nurses were amazing and kind! Delivery room was huge and comfortable food was very good The only problem I had was the dr that was on call and that would be delivering my baby did not make me feel comfortable and did not seem to care about my birth plans and wants. Because of her I ALMOST had to use a vacuum to suction my baby out or her other option was emergency C section. I told her I birthed 3 other children naturally that I knew I could do it again. I’m so thankful that there was an amazing midwife there who came to my room just to help me push and get my baby out. After a few tricks and turns and pushes I was able to birth my baby with the help of the midwife. Anesthesiologist was awesome as well. Postpartum recovery was great. I left after 24 hours. My room was very accommodating for myself and husband. The nurses were attentive and amazing with my baby. Throughout our stay they even took care of my husband helped him with his bed and provided 3 meals for him The only negatives were: There weren’t many snacks available to patients in their nutrition room as they claim in the tour. The only things available were graham crackers and applesauce. They also don’t give you a snack Basket or swaddle as shown in their postpartum tour.

Amazing experience overall! The staff in Breast Radiology was quick, efficient and courteous. My visit went smooth and as expected. I couldn’t think of any recommendations for improvement besides an advice for patients to schedule their mammogram on line versus trying to call. It worked and took no time.

I felt I was well attended to during my time there. I had surgery and felt very cared for by the nurses who did the prep work needed.I was very well informed of what was taking place at each step in preparation for the surgery. The staff had very good bed side manners a good sense of humor. The surgery was successful and the recovery nurses were also very attentive. I felt I was in good hands being taken care of by all the staff. From the Dr's. nurses, nurses aids and food staff.

My. experience from start to finish was awesome. The scheduler was very helpful with telling me what I was to expect. The communication from the department regarding preregistering was very helpful. When I arrived for my appointment the registration staff was helpful and very cheerful considering it was 6:30 am. My technician Mia was very good and as I didn't require to walk me back to my waiting area I was glad she was there for the older patients.

Your staff made me feel like I was right at home. Everyone was kind, friendly, knowledgeable, and easy going. I was nervous about my operation, but they made me feel very safe and well cared for. Not only in a physical sense, but emotionally as well. My operation was a success. Now, thanks to your hospital staff I am almost fully recovered! Please give them a big THANK YOU from me. To the doctors, nurses, and all involved in my care. ❤️