I went there this past friday evening. I was flustered, running late, and my entire family was hungry. I went through the drive-thru to get food for my family and I. The woman that was working in the drive thru about 7:15pm handing out the food had my food ready when I pulled up. She checked everything, found that the toy from my daughter's kid's meal was missing and got it to me. I did not have to ask for a drink carrier, they already had my drinks in one. On top of all that, she was pleasant and smiled. I wish all fast food restaurants that I drove through were like this! And extra kudo's to the woman in the drive thru!
Eat lunch here very often (drive thru) Always fast, polite and never get our orders wrong. I order several orders at a time! Everyone's always happy! Keep up the Great work!
All I got was half of order fries all the short ones nuggets were cold cashier didn't know how to count money she hit wrong button she says gave her 20.60 order was 6.60 come on rocket scientist sad told her 14.00 change she had to wait for manager WOW. Won't b back really disappointed 😔
Drive thru was quick, service and definitely UNFRIENDLY.. VISIT
I think I was the first car through the drive thru for lunch and got a great burger; very quick, no hassle.
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11/16-6PM= Amazing experience, I called about the other night, and the GM-Jeannette was just great. She was extremely understanding and helpful, really went above and beyond to apologize and make up for the other nights' awful experience even though she wasn't even there that night. All I wanted was to explain what happened, and I genuinely didn't expect any sort of compensation or apology, but she had me come in with my receipt and made it up to me anyways. (Always keep your receipts folks!) Originally my rating was a 2/5, but it's definitely a 4/5. Eventually I'll be updating it again after a few more visits, and hopefully it'll be a 5/5 by then. The morning crew is generally amazing, last night and tonight were my first times dealing with the late/night crews. There's definitely a huge customer satisfaction difference between the two, hopefully they can figure out how to make them consistent.
11/15-9:30PM= Absolutely awful experience, I will gladly explain in more detail if anyone wants. But I'm choosing to leave this vague because of the post above. Mainly cause there's a word limit and I can't fully explain it.
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11/16-6PM= Amazing experience, I called about the other night, and the GM-Jeannette was just great. She was extremely understanding and helpful, really went above and beyond to apologize and make up for the other nights' awful experience even though she wasn't even there that night. All I wanted was to explain what happened, and I genuinely didn't expect any sort of compensation or apology, but she had me come in with my receipt and made it up to me anyways. (Always keep your receipts folks!) Originally my rating was a 2/5, but it's definitely a 4/5. Eventually I'll be updating it again after a few more visits, and hopefully it'll be a 5/5 by then. The morning crew is generally amazing, last night and tonight were my first times dealing with the late/night crews. There's definitely a huge customer satisfaction difference between the two, hopefully they can figure out how to make them consistent.
11/15-9:30PM= Absolutely awful experience, I will gladly explain in more detail if anyone wants. But I'm choosing to leave this vague because of the post above. Mainly cause there's a word limit and I can't fully explain it.
RizziiRizzoRizzle Rizz3x
+5
Use Apple Pay or a Virtual Card to check out with and it won’t charge your account. I think their scanner is broken lol Free food! (Done it 8times this week) $5 - $30 buys
Only reason I’ll give it 5stars other than that I would give 0. This place sucks, customer service sucks.
I like this and the location down the rd. My experiences there have been better than the other rivals in the area- the staff acts like they have at least a modicum of home training unlike the rest. Anyway, food was hot and good to go, didn’t take long. Will come again.
Fries are great. Lines are always really long inside and in the drive through. Food is cold sometimes
Half of the time my fries are hot but the container is always under filled. Customer service is ok and mostly friendly. When I order by Uber Eats my food is always much better, fresh, hot & fry container filled. I hate that the condiments are put in the bag on top my fries or nuggets. Its disgusting. Even if I say no condiments its always there. Otherwise I have no problem with this establishment.
Good food friendly staff.
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