Candice Russ
We were so happy with our experience! We went in on an Saturday night and we were able to be seated within 15-20 minutes. Our drink orders were taken very quickly and the host was friendly. I ordered the steak and chicken while my mom and partner ordered the chicken and shrimp. I was pleased with my steak, but the chicken was a little lackluster. The other two in my party agreed with me on that. I LOVED the vegetables with my meal they included zucchini, broccoli, onions, and peppers. The other two in my party both loved their shrimp. For me (not a huge fan of ginger) the ginger sauce was not delicious. The yum yum sauce was what you'd expect. The showmanship was good and the chef was so great with the small child that sat with us (4-5ish). Refills came quickly and they anticipated our needs by bringing boxes and keeping our glass full with our drink of choice. All in all this was a good experience with good food, but not food that will wow you.
Dallas Burruss
Very nice atmosphere, great food, but the restaurant was so big it felt like walking a block to get to the restroom. Two separate bathrooms on opposite sides of the establishment would be helpful.
Mark Fertig
Hibachi filet and shrimp were quite food. Mushrooms were noticeably missing, as was any flavor in the fried rice.
Service was very good for our large party.
Interior of the restaurant matches the exterior... a bit tired.
Krystal Case
We took our 10 year old for her birthday & her Nana's first hibachi for a 430 dinner & had the best time. The food was all great. The folks at our table and the next were great company. The entire staff was very attentive and friendly. We definitely plan to go back!
Terri Kass
Didn't want to sit at the large table. But, small tables are only if you are ordering sushi.
Glad we did. Our chef was excellent. Very entertaining and our dinner was delicious.
An observation ... you miss a lot when you are on your phone the whole time during dinner prep/show. Our cef handled it wonderfully.
5 stars for him.
Charles Spera
Solid Japanese Steakhouse. Checks all the boxes and satisfies the required Japanese Steakhouse experience. Tempora Sushi rolls were especially good. Ginger salad and clear soup were really good. The Hibachi chef was skilled and prepared the food well. Dinner prices are a little pricey but it's a nice once-in-a-while dining experience for a special occasion.
Matt Alt
Everything about Kanpai was amazing. The restaurant is very clean, the service was excellent, and the food and show was perfect. My daughters had the steak, my wife and I had the filet and chicken. The salad and soup are so good, and all the food was perfectly cooked and seasoned. I will definitely be back. I highly recommend making a reservation.
Michael C
I enjoyed myself should have asked for more food.
Njeri Collette
Delicious food and very nice atmosphere. The chef was also excellent and put on a great show!
Joshua N
I came with a large group, and we got the full hibachi experience. This was my first time going to a hibachi restaurant so I had no expectations. It was a Tuesday and I was hoping to get sushi, but alas the sign at the door informed me that sushi is not served on Monday or Tuesday. A little odd, a little disappointing, but the rest of my time there more than made up for it!
Dinner is served in courses: soup, then salad, vegetables, then fried rice, before finally getting the thing you ordered. Everything was delicious, and the chefs were very good with the showmanship.
I paid about $50 for everything, which is a little expensive for one meal, but I got both dinner and the show of watching the chef prepare it, so I would consider it worth it! Fantastic experience.
Kevin Fortune
I was entertained and treated well the whole time. I appreciated that.
an Mann
Enjoyed birthday dinner with family.
Hibachi chicken & shrimp, Hibachi steak & chicken both good. Kids enjoyed Hibachi chicken. Cook was good with kids. Brought pineapple with sparkler for birthday. Nice experience. Food always good.
Ty P.
Good atmosphere. Plenty of stations. . Food was great. Our waiter was extremely attentive. We had the best cook! He was engaging, super entertaining and fun to watch. High price point, but well worth it.
Vicki Linkous
AMAZING!!! TEK (our hibachi chef) WAS WONDERFUL! great entertainment, as well the most delicious hibachi I've ever had. Well worth a visit! They fed our group of 13 while giving us a spectacular show. Every dish was served to perfection. Honestly one of the BEST restaurants in RVA. HIGHLY RECOMMEND. if I could give more than 5 stars I would.
Brandon Spence
Amazing food, great chef, and very affordable. The ginger sauce was awesome. We will definitely be returning
Bruce G
Pretty decoration. Fun eggs. Chefs are very funny and, low lighting atmosphere with the classic hibachi style. Each table can fit atleast 10 guest. Waiters and waitress were all helpful. Large menus that's guarantee you'll leave with something you like
Mandy Smith
Just went this past Friday for our son’s 7th Birthday. We had a big party and our son had three of his friends with us. We usually come to Kanpai when we want hibachi, but this was probably our last time. The boys were looking forward to a fun show from the chef, but we barely got a show. There were other chefs cooking at other hibachi tables putting on a much better show than ours did. You would think that for a kid’s birthday, the chef could have been a bit more entertaining. It was a huge disappointment. I personally think that all of the chef’s should do the same entertainment for each table. The food was probably the worst I’ve ever had there too. The rice had no flavor at all. As stated, this used to be my favorite hibachi place, but I think I will start going to my second favorite especially after the disappointment Friday night for our son’s birthday.
Mina Mesa
There were some opportunities. Overall, it was better than half of the Japanese steak houses we’ve been to. The drinks were generous pours. The food was seasoned well and my medium rare steak was perfectly done. Our shrimp was a little salty and I’ve had way better Yum Yum and Ginger sauce, but our chef was super fun and the service was accommodating.
Yovaldi Herrera
Best place I've ever been too. The chefs are very friendly and have amazing skills! Environment was welcoming and relaxing and the food was exquisite! Would recommend it to all my friends and family!
Tamika Pomphay Thompson
They have the best hibachi in Richmond! Prices are slightly higher then others but very worth it.
Wayne McCullough
Nice show. Soup had s very nice delicate taste and flavor. Lobster was done perfectly as was the steak and shrimp.
Tiffany Liggons Padmore
Enjoyed the food and my family for my baby girl’s birthday!!! The chef didn’t do a lot of “show”, but the food was good and the birthday song was nice. Good experience!
Liz Povar
We love this restaurant - it has the best sushi in Richmond in the most friendly venue and superb service. We are regulars to some extent, and feel so welcomed every time. Prices are reasonable and food is exquisitely presented. Enjoy!
Cody Binford
Excellent place to have lunch or dinner. Very friendly staff
Katrina S Coleman
The food was delicious a tad bit pricey but I guess you are paying for the experience. Our chef was really good he kept us entertained.
Sharon Russell
Food is wonderful. Service is impeccable. We have eaten there several times, will return again without hesitation. If you have not been there please give it a try. You won't regret it.
Beazer Rea
excellent food, and excellent atmosphere. My family had an amazing time.
Christine Hash Beckner
Food was cooked but not very tasty ... Got Stomach issues on the way home I just barely made it to the bathroom due to… Chicken not cooked thoroughly !!! Will never go back!!!
An error has occurred! Please try again in a few minutes