Best weather of the year so far and it was packed! The owners were even working the floor! Awesome service!
Love Baskin-Robbins! Sure loved the sweet girl who waited on me too! Kayla Wilke did and awesome job!
I recently visited Richland Baskin-Robbins, and I must say, it was a delightful experience from start to finish. As an ice cream enthusiast, I couldn't resist trying their flavors, and I opted for a quarter-size scoop with a combination of pistachio almond and cookies and cream. Let me tell you, it was a match made in dessert heaven!The moment I stepped into the store, I was welcomed by a warm and inviting atmosphere. The cozy seating arrangements, coupled with the charming decor, created the perfect ambiance for a family outing. It's the kind of place where you can enjoy your ice cream and have meaningful conversations with your loved ones.Now, let's talk about the star of the show - the ice cream itself. The pistachio almond flavor was an absolute revelation. Creamy, nutty, and perfectly balanced, it's evident that Baskin-Robbins takes their flavor combinations seriously. The chunks of almonds added a delightful crunch, enhancing the overall experience.On the other hand, the cookies and cream was a classic choice, but Richland Baskin-Robbins somehow managed to elevate it to new heights. The rich, velvety texture of the ice cream, combined with generous pieces of chocolate cookies, was nothing short of indulgent.What truly stood out, though, was the exceptional service. The staff at Richland Baskin-Robbins were not only friendly but also extremely knowledgeable about their menu. They patiently helped me choose the perfect combination and even offered suggestions based on my preferences. It's clear that they take pride in providing top-notch service to their customers.In conclusion, my visit to Richland Baskin-Robbins was a memorable one. It's a place where you can create cherished family moments while savoring some of the finest ice cream flavors. From the inviting ambiance to the delectable ice cream and outstanding service, this establishment has all the ingredients for a perfect dessert destination. I can't wait to return and explore more of their flavors in the future. Highly recommended for anyone seeking a sweet escape!
Excellent customer service. The gentleman working was so kind, provided samples with a smile, and the scoops were not small. Overall great experience, they also have outdoor seating. I recommend paying them a visit🍨
I turned the wrong way off of gothels onto Stevens, before the directions, it's 890 Stevens, suddenly Baskin Robbins was to my left. The Skating rink is across!!! Baskin Robbins has a very nice group of employees!!!
It's always clean and the people are friendly. There is limited seating inside and some more seating outside. I got a waffle sundae here and really enjoyed it, there's always new ice cream flavors to try as well. I do feel like the ice cream scoops are a little small for the pricing, and they're definitely smaller than other locations nearby.
Ordered an ice cream cake for Valentines day. It turned out so cute! It was an easy process to order and when I mistakenly came in earlier than my pick up time it was all ready to go! Great customer service and delicious cake!
Everything was fine. Clean place. A little pricey for ice cream but they were nice to my kids.
Large car club went for dessert and the single employee churned through our crowd with patience and efficiency. As always a pleasure.
A large group of car enthusiasts meet up in Richland every year and we have an ice cream run to this Baskin Robbins every year. We always catch them by surprise and they always get us through. Great customer service. Great ice cream.
Y’all. In this day and age of online ordering and contact free delivery- can I just tell you guys how impressed I am by this store?
These guys reached out personally to ask if I would mind sending over a new picture (I’d ordered a not inexpensive photo cake online) so that they could make the layout look better.
I then asked if they could change the piping color of the icing to one that wasn’t a choice online. Answer: “Sure! Would she like a little rose too?”
Thank you so much, Stevens Drive store, for going that extra step. So, so appreciated.
I hadn't had daiquiri ice in years. It was great! The young lady working there was extremely kind and gave us super big scoops when we told her how long it had been and that we'd had a difficult Dr. Day. It was lovely! Kindness and extra effort makes all the difference! :)
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