Richards Restaurant

My wife & I arrived for lunch at 1:30pm Saturday , waitress asked how many (2) then she left. We weren’t told to sit down or wait… so we finally sat down at a close booth. The waited 2-3min while 2 waitresses were at the register going over receipts or something 15feet away and another into the kitchen. I set my timer for 2 more minutes we agreed would be our limit of waiting then the other waitress finally came out (from the kitchen)and apologized for us waiting, she didn’t t know we were there. I used the bathroom and it was extremely filthy from urine smell build up. The vent duct above our head was caked with dust and maybe water stains from humidity? An occasional fly buzzing us didn’t help matters. Food was decent and the apple dumplings were good for the 2 stars but that was about it.

After waiting for 10 people to be checked out before we could be seated we were finally taken to a table. It was so cold that we asked to be moved and the other area was no better. The place looked filthy. Vents in ceiling were so dirty. Floor was dirty. Other area was so dusty. Just looked bad. Needless to say, we left.

Not a good experience. Waitress never brought us our drinks after we ordered them. We finally got up and ask someone if they could get pur drinks for us. She brought our food but never came back to check on us. The tater tots were cold they needed to cook longer when she did come back and ask how everything was I told her my tater tots we're cold on the inside she said she would take them and warm them up in the microwave I said no just forget it she did bring our dessert but we had to get up again and ask for to boxes. When I paid the bill the cashier asked how everything was and I told her about having to ask for our drinks tater tots with cold we had to get up and ask for to go boxes. So she took the deserts off of our bill. This is the first time we have had service like this at Richards. When we went on 2/14 for breakfast our waitress was very attentive. Food was nice and hot. Would recommend this place for breakfast. Nice family restaurant.

There's not much to choose from in Portland. Service was slow, and the food was just okay. There was a horrible smell just outside the entrance. Two us got the dinner specials and another got the breaded tenderloin sandwich. If we go again, I will try breakfast, which is served all day. The price was food, though.