Amato's

Ordered pizza and whoppie pies for dinner. From out of town and ordered through doordash. They were super busy but my pizza still arrived warm and was delicious. Right amount of crust to toppings ratio. Super filling. Enjoyed trying my first whoppie pie ever and let me tell you it was delicious! Would love to have found them sooner so I could have gotten another one before heading back home. Can't wait to come back to get another.

First off I love Amato's. I did not have a good experience at this one. I ordered a regular ham Italian, asked for extra onions (didn't get). Usually Amato's tomatoes are bright red and delicious. Tomatoes on my sandwich were yellowish. The roll seemed fairly fresh. I no longer live in Portland but, used to frequent Amato's on India St. Never disappointed at that location. Also, staff not real friendly except the girl that rang up my order. Disappointed.

Amato’s is the king of no-frills sandwiches and pizza. Portions are great and the food tastes delicious, but expect plenty of grease. The tuna Italian, steak and cheese, and chicken parm sub are some of our favorites for lunch, and frequently lead to leftovers. The pazzo bread and stuffers are great value and could easily be a lunch of their own if ordering solo. The wraps are tasty, but not my favorite compared to the regular sandwiches. Prices are extremely reasonable, especially compared to a lot of other sandwich spots on the peninsula. The staff is busy but always friendly, and my orders have always been made on time. Parking is plentiful at the St. John’s St. location, and you’re usually in and out in moments anyway.

Incredibly rude service. And our order is a absolute mess! We ordered though DoorDash, and our DoorDash driver had to call us to let us know that our order couldn’t be made and they we needed to cancel it ourselves, and that was the second time it happened to him that night. We’ve ordered though DoorDash before and when restaurants haven’t been able to complete orders, they’ve called DoorDash themselves and DoorDash reached out to us and the restaurant canceled it. We’re currently trying to get our money back and cancel the order, even though your employees told our driver they wouldn’t make our order. When I called to ask why our order couldn’t be made, the guy that answered the phone literally told me when I started talking “that was really loud” and I was like “…sorry?” And he came off very annoyed by my voice.. he also had no idea what I was talking about when I just wanted to know why the order couldn’t be completed. He put me on hold and came back and said “we can’t make the lasagna because we don’t have it” when I started talking again he acted like I was loud again and so beyond rude, like me speaking into the phone was upsetting him. The food my boyfriend ordered showed up, with a note that said “sorry no lasagna” after we were literally told by our driver to cancel the order. but we have no refund for the lasagna, and a drink we didn’t even order. The DoorDash support had to call and confirm part of our order wasn’t made. It is not the DoorDash drivers responsibility to call and let us know the order isn’t complete. It’s the restaurant’s responsibility to contact DoorDash and let them know, so they can let us know. That’s how’s it’s happened to us before. I will never order from this location again. Mostly because of how the employee spoke to me. I ended up hanging up because I couldn’t even tell if he was still talking to me or someone else, because he trailed off with a what he was saying and didn’t really care in the first place.