Love Kupcakes

I was so excited to have these cupcakes for our wedding desserts and favors... But that never happened. Our first few experiences with the staff were great. They helped us pick out flavors for our wedding desserts and favors, and made sure we we're ordering enough, but not too much. We finalized the contract and were ready to go. Our wedding day rolls around and it's after dinner and the owner of the venue came to tell me that the cupcakes were never delivered. We tried calling, but it was after the place was closed. I was so upset and disappointed because we had put so much thought and effort into this. We ended up just having the caterer make more appetizers for our guests. While the team did make things financially right with my dad who paid for everything, it's hard to go back and fix this big missed part of our wedding day. We did appreciate that they were quick to apologize (many times!) and take responsibility for their mistake. It helped us to know that they understood how big of an impact this did have on us. I do hope that this never happens to anyone again. The only tears a bride should cry on her wedding day are happy tears, not sad one's.

Holy cow. These guys are saviors! My wife and I came from pittsburgh to Portland with our wedding cake in a car. Everything was perfect until we parked the car... flowers fell off the cake and the worst part was the cake slide off like a disc herniation. We had three days to get a cake made and to look good enough for our wedding and wow they did an absolutely amazing job. Not only were they unbelievably friendly, but they were equally efficient. I had updates on cake progress and audibles on it being built and it came out beautifully and deliiiiicious! Thank you so much again for being our heros. You saved the day!