Dutch Bros Coffee

I had heard that Dutch Brothers was friendly, but I was surprised how helpful and happy they were too. It looked like we'd have to wait, but as soon as I got in line at the drive-up, a lady came and took our order. The line went very fast. The employees were so cheerful that I left happier. I don't often buy take-out beverages, but I will go there again.

It's best to enter from Stark and loop around. The wait can be long at times, then best to loop around the garage/repair shop to get into line. The service is friendly and while one or two work on your beverage, another does small talk with you... Perhaps to help pass your wait time faster. My beverage gas about a 78% chance of being correct.

Absolutely hands down the BEST place to go. Always smiling faces, amazing drinks freshly made to perfection. At Dutch you litterally feel like family. Thanks soooo much for the stockers last Friday! I was driving through to pick up my daughter from HS...unfortunately we had just lost a pet and I was litterally in tears. The girl at the window (I forgot to ask your name, I am so sorry) talked to me and was sooo kind. Then gave me a few stickers for my daughter, and even in the midst of our tragic day. A trip to Dutch made things a bit better. Thanks so much! You guys rock!

This review is to reflect the operations manager Austin as opposed to the people in the stand who are awesome. There was an incident at this stand over Christmas where is where my curiosity over one of the kids nail Polish that work there was mistook in for a slanderous word that was never said ed. I asked if the nail Polish was a fad such as a fashion statement he thought I said the other word that ends in a g. This was ultimately cleared up. I had an issue with a different tender at a different location and called to complain and Austin called me and told me I could no longer come to the stands that he operates and usedThis instance as his reasoning Along with the complaint from the other stand. He did not care what I had to say nor did he care that his employee at the other stand Was rude and unprofessional And made it very distasteful comment. That being said my business will now be going to the franchises in the area instead of the corporate entitySince the franchise has seemed to have more of the feel thatI feel Dane and his brother were going for when they started this business.I don't believe the employees are supposed to be snooty and rude they are supposed to be friendly as that is their motto.

Usually I love Dutch, but this last experience was really upsetting. I had gotten in line at 8pm. Waited my turn, but then they ended up standing and chatting amongst themselves for quite awhile. They had looked over at the line a couple times, but continued chatting. I stayed in the line for quite some time and didn't leave til 3 cars behind me had left. It would have been nice to have someone just inform me if all staff were on a break, or if they weren't taking in anymore customers. I ended up going to another shop since I needed coffee to assist me with working the night shift. Either way, communication would have been nice, but there wasn't any, so I just left disappointed.