Pagliacci's Restaurant

As others have said the place isn’t what it used to be. I’ve been going here for over 10 years regularly and while the typical food options I get have remained mostly the same (except the bread and their house Italian which is now different every time I get it), the service is lacking since the longtime owner retired and after reopening from Covid. Now it’s been hit or miss on good service. No stopping by to see if food is good. Having to ask for a refill even though they walk by multiple times without saying a word. The latest thing was my father and I waiting over 20 minutes for the waitress to take our orders. She was back and forth with other tables but never came to us. My father asked the hostess if someone could come take our order and they went to find our waitress who continued to do other things after being told. We walked out and went elsewhere. I get things can get busy but no one should wait 20+ minutes for an order to be taken. Worth it for take out but you take your chances if you choose to be seated.

Isn’t the place it use to be. Not a friendly greeting upon arrival and the waitress never introduced herself or smiled. The garlic bread was burnt and the Italian bread was hard and stale. Use to get a nice big crispy cold salad and this one was small and room temperature. Picatta was good but they charged extra for my pasta side to have garlic and oil instead of sauce. Really? How hard is it to have a pot of garlic oil ready and sauce doesn’t go with picatta anyway. And the worst thing I saw being done is the waitress was putting glasses on another table and she put her fingers in every glass to carry them. Disgusting… especially with the current covid situation. Don’t think I’ll go back. Many other better choices for Italian food in the area.