Wendy's

We just ordered 2 Jr bacon cheeseburgers, 1 double stack bacon burger, a medium fry, and a small sprite. We were the only ones in line and it took forever to get our food, the workers were too busy talking to get our food, the burgers were dry as hell, the cheese wasn't melted, the buns were stale, and the bacon was hard as a rock. Then the workers weren't polite at all. That explains why they are never busy.

Each and every time I have been here, a total of 3 there have been problems. There were computer problems. Once the entire system was down at lunch and you couldn't even order. But rather than close they made you wait in line at the drive through and then tell you. Another time the card readers were down and they could only accept cash. The third time the printer was jammed and they couldn't print receipts. They have never gotten my order correct. My single had 7 pickles on it, I didn't ask for extra pickle. I ordered a son of baconator, It's supposed to be a double, it was a single. The fries were cold in spite of their hot and crispy guarantee. It was 5:30 in the afternoon (dinner rush) and they were out of chili. They didn't bother to tell me until the pickup window.They did refund the chili but since they couldn't print receipts I couldn't verify this and will have to wait for my card statement. Since I have never had a good experience at this particular Wendy's it's most likely a manger problem. I will not be returning to this Wendy's. The other one a mile or so away is much better.

Waited 20 mins in drive thru to order my wife a salad. Finally got up to the speaker and was told they have none. I pulled up and asked the manager why they didn't didn't put up a sign telling customers there are no salads and save me a 20 min wait. She said she isn't allowed to post signs. Wonderful. Went there at 630 and waited and waited at the speaker. So I pulled up at the window and was told they were closed and go McDonald's! Have had other ridiculous bad experiences, so I gave up on them. I go to the one on Lebanon Church Road. Service and food is good. I hear this one is closing I say good riddance to them!

Will never return to this Wendy’s. I’ve given them plenty of chances to get things right, never once can they. This morning was the last straw. I placed an online order this morning for breakfast after seeing the hours being that they open at 7:30am, I placed my order at 9:45am, arrived shortly after to pick up my order just to be ignored at the ordering window. Then when I pulled up to the pickup window to see what was going on, workers are standing around inside playing on their phones and doing whatever they wanted with items inside the restaurant. After a few minutes of still being ignored, a younger girl opens the window to tell me “we aren’t open at the moment, we won’t be open until 11:00am.” This was said to me after I had already said I had ordered and paid for my order. Would not offer any kind of resolution to the issue at all and shut the window on me. I do not recommend this Wendy’s to anyone for any reason.

OMG this was such an awful place to stop for food, the manager seriously needs to take control. Staff sitting in the restaurant eating, vaping, belching very loudly, more like a kids playground than a fast food restaurant. The restrooms were filthy, restaurant floor had trampled food, floor area visible behind the serving counter was littered with food scraps and food wrappings - an absolute health hazard in my opinion.