Andrew Weissman
So this location just reopened after a total remodel. What a fantastic job they did. I went on the first day after they reopened, and things moved so quickly and smoothly. It was quite frankly phenomenal, like every time in the past my order was completely correct with no errors. The new drive-through lanes look great and the interior also looks really great. I also enjoyed seeing this locations operator working the front lines with his employees that just goes to show what a great owner he is.
John Simpson
Good food with outstanding service by the staff. Congenial atmosphere generated by the staff members. Is it any mystery that at mealtimes, along with any other time as well, that this facility was wall to wall customers both inside and outside the building. Drive through was wrapped around the building just like the McKnight Road store with the usual double lines. No wonder people bring their business here. Keep up the good work, Chick-fil-A!!!!!!!!!!!
Matty Speights
Skewed review; Chick-fil-A will always get 5 stars from me. Their food is delicious but the key is their personable customer experience... it's the way we all want and deserve to be treated. It's the way we want the world to be. This location in South Hills is difficult to navigate to the first time you visit. Other than that, it's everything you expect from Chick-fil-A. Don't be discourages by the lines of cars. They move quickly!
Ashley Ray
What a great experience! Hospitality manager took my order and was exceptionally kind to me and very positive to interact. I really appreciate your gesture of kindness and wanted to thank you again. You clearly represent the company proudly.
Alli K.
Overall, always love this location. The drive through has been historically terribly long and slow, but the recent updates make me optimistic that the issue will be solved. Friendly staff, very good food.
Brandy Hazinski
This might have been one of my best experiences. We went in to eat so my 3 year old can play, I ordered our food, the mac n cheese was mixed up for a fruit cup and it was replaced without questions and they let us keep the fruit cup. The manager came around asking if we needed refills and everyone was so nice and pleasant. This was a better experience than most sit down restaurants. Thank you!
Laurean Kile
Tonight I decided to grab some food on the way home. Sitting in the drive through I was able to observe just how awesome this team works together. But there was one young man who outshined them all!! He went above and beyond all the rest. Literally running orders to the cars so that we all could get our food promptly. On top of that he was very kind to everyone! When he got to my car with my order I thanked him and said, they need to give you a raise, what’s your name. He said Colin. I told him I was writing a review because he was exceptional!! Seriously give him a raise!! You have a very caring hard worker, a rare thing these days. Honor and value him. He’s a keeper! Thanks Colin for how you serve your customers!!
Michael T Goodside
I had a good experience. This was my first time visiting this chick fil as I was just running an errand in this neighborhood. One item to note if this will be your first time visiting is that I believe you might have to enter from the back of the restaurant as you cannot make a left turn on the main road. If you are entering from the back and are relying on Google Maps, you can trust Google Maps when it advises you when to turn, even if you do not see a Chick-fil-A sign. With that said, I will probably return next time I am in the neighborhood.
Casey
Stacie, you are amazing. Thank you for my brownie and a friendly smile. Stay warm!
Mike Delraso
Chick-fil-a is great! I think they were more efficient during COVID, however
Shawn Saniga
Always great food and service. Chick fil a is light years ahead of every fast food restaurant, and this particular restaurant is the best of the best!
Jody Friday Restivo
We had my sons 5th bday party there and were thrilled with everything from the food (always good!) to the service and staff that handled the party. I would strongly recommend this for a young child's bday!!
Ebony Acre
My family and I always experience wonderful service. It’s spring break currently and this location is crowded with children having a great time. The staff keeps up on cleaning and looking after the customer. Great place for a rainy day !
Pam Maxwell
Took my 3 granddaughters. Food was great. They did mess up our order. We bought two kids meals and didn't get the chicken nuggets so I had to tell them. After the kids ate, I looked and only had one toy. Glad it wasn't the drive thru or I would have had to drive back.
Ericka Loften Pardun
It never ceases to amaze me when I drive up to the drive through how efficient this place is in not only getting me in and out quickly, but getting my order right and the service with a smile is an added cherry on the sundae.
Dawn Robertson
Great place, super friendly staff, great food! Best sweet tea ever!
Linda Atkins
This is an awesome place to eat and fellowship. Everyone is so so friendly. Mark surely has trained his employees well. We go there frequently so they know our names. Now what other place takes a genuine interest in you like that? Everything on the menu is delicious!
Val Candee
As always - great service & great food. It is nice to have a fast food option that has options that don't make me cringe when the grand children eat it! Thanks for the healthy choices!
Thomas Case
I have been to the restaurant three times in the last month and every time I go I have a wonderful experience. It is a family friendly environment which you don’t find in many fast food restaurants these days.
Karie Lynn
They screw up our drive-thru order every time we go there. Tonight, no chicken deluxe sandwich. Way to go.
Catherine Zimmerman
Awesome service! My kids had their birthday party here and it was amazing!
Jen Markewinski
Great drive thru service even with a long line! And as always, the food was delicious!
Jaclyn Marie
I have never had good service at this location. Not sure why I keep going there. It always disappoints. For a Christian company, this location isn't very helpful or friendly. More than once I have had employees treat me with major attitude. I won't be going back.
Rebecca Lynn Godlove
Never had a bad experience there! The staff is warm and friendly; the restaurant is always clean, and yes - the food is a tasty treat! Once, when there was an item missing from our order, we received a handwritten apology and coupons for two complimentary meals. My family and I consider CFA our favorite casual dining restaurant, and this location is consistently super! Well done.
Jimmy Green
Don't make it here as often as I'd like to because I love the Chicken. Always have had great service. This visit I had a new guy on the register who had someone helping him get used to things. And the gal training him and the new guy did a great job. It's not easy to be trained or be a trainer in such a fast paced establishment but they did a fantastic job- and even had a smile on their faces. Food as usual was great just wish they had a 2 gallon size container of watermelon lemonade to take home😊😊😊. Everyone who came by my table offered to refill my drink or take my tray when it looked like I was close to finishing my meal. Great job Chick-fil-A crew at South Hills.
Paula Boles
My favorite Chick-fil-a!! Always friendly service and delicious food!!!
J.R. Hall
Hate the politics, love the food and service! Great for families.
Jenny Baldwin
Always an excellent experience here.Yesterday, they even had employees at the drive-thru standing to personally take your order. I certainly think it helped expedite things during the lunchtime rush!
Gary Reese
No teacher appreciation day. Used to do buy one get one. Not anymore.
David Stahl
Too many giant kids with nonexistent parents in the play area. Sign says like 3 and under? I got jumped by a gang of vicious 8 yr olds - said I was on their turf. Enforce the rule, or change the rule.
Janine Hannan
I had a fun time with my grandchildren, at Family Night. Employees are the best, they make you feel special. Food was excellent
Alexi Freeman
I wanted to share my experience today just in case my friendly stranger reads this... My car unfortunately was having issues in the drive-thru (I am beyond sorry to everyone that was affected by that!) I told the person (my friendly stranger) behind me to just go around me. She did along with a few other people before I could finally get my car into a parking spot. As I was sitting there frustrated, she came to my window with my food! She had paid for it and everything! I couldn't even describe how grateful and heart warming that was. I will always remember this and have the inspiration to help others in need. � Thank you to my friendly stranger.
Susan Cashdollar Grandillo
Please bring back the coleslaw��it was the best. Why did they get rid of it?
Krista Angeline
Although I've had Chick-fil-A before, it was my first time visiting this store. My experience at this store was great! The 2 employees that served mewere EXTREMELY nice and friendly! I wish I looked at the names of the 2 employees, but I did catch a glimpse of the one employee's nametag, which stated that he was the assistant manager. Due to the great customer service and food, I will be back!
Chele Lop
This place is always a wonderful experience. It is evident that all the employees have a real sense of joy and meaning to their jobs. I am so thankful that they take notice when I'm trying to manage my young kiddos and go out of their way to bring our food to us AND check to see if we need anything.
Thomas Parker
Goooooooooooooooood Nuuuuuuuuuuuuuuuuuuuuuuuugggggggsss!!!!!
Joseph Clemens
Great place for lunch! One of the best family friendly restaurants around!
Babs Porter
Service great, food great, philosophy great!! Kids love it
Kimberly Badaracco
Its great. What else can I say. Customer service is great too.
Shannon Howcroft Bonidie
consider Chick-Fil-A South Hills the next time your looking for a delicious meal ! Your experience should result in a friendly, clean, welcoming atmosphere and while your there not only will you enjoy a some awesome chicken meals, but the staff go out of their way to cater to the customer! #eatmorchikin
Season Diulus Keller
Great place to eat always clean and everyone is always so polite.
Hayley Dupree
The people: even better than the food :) Always a pleasure.
Jennifer Susko-Carter
Best Family atmosphere in the Burgh! Staff is friendly and service is top notch! Daddy- Daughter Date night has become a yearly tradition. Looking forward to Mommy -Son night next year.
Dave Smith
Well trained employees and great service! Love eating here!
十倉若菜
They do a lof ot evens my daughter really enjoy! and workers are very nice.
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