Isaac Dial
This hotel is a little dated but it was clean, had all the accommodations that one needs and the staff was friendly, helpful and offered great service. There is a indoor pool centered in the middle of the building and the gym is situated close by, which was very convenient. There is also a Starbucks stand, if you’re in to that sort of thing but they offer coffee in the room. There is an in house bar/lounge that serves decent meals.
Several access/entry points for the building and lots of accommodating parking. We had a great stay.
Charity Lopes
The rooms were super clean and smelled good. The bed was extremely comfortable. We had our own private balcony, overlooking the indoor pool. The shower had a really nice, large, cascading shower head and a dispenser for soap, shampoo and conditioner on the wall. The also offered cable with some movie channels. I will definitely be staying there again.
Janeli Roman
After traveling for 2 days and having to stop in Phoenix after hitting a bad snow storm, we just wanted a place that felt like home and relaxing. We got exactly that with this hotel! Katie took real good care of us and heard how rough our time has been, I love the customer connection when going places making me feel very welcomed. The staff was all welcoming and very friendly. except the bartender but it could also have been the end of her shift.
The rooms were very clean, had everything we needed, this has been the first bathroom where the shower felt nice and relaxing. Everything was very accommodating and so happy to have stayed here. I will most likely stay here again and really recommend it to anyone else!
Oh! And clumsy me forgot my wallet when we were 30 min out and I called to let them know we were on our way back, they were great at communicating with each other to help me get my wallet back. Thank you again!
Jason Hacker
Stayed here visiting my daughter in Phoenix. Got it through Priceline deal. Super reasonable rate. although the place appears to be old it is mostly well kept.. The indoor pool in the main Atrium is really neat. They also have an outside heated pool nice.
The bed and pillows in my room we're very comfortable!
The staff that cleans the rooms most definitely takes pride in their jobs.. The attention to detail in all the little things was amazing!
I only had 2 complaints the shower didn't drain and the carpet ( although very clean looking) was a little sticky in spots.
Free parking and pet friendly!
I will be back
Vernda E Monette
Staff was outstanding. It is an older hotel, therefore the elevators are slow and small. No valet parking or bell staff. I had plumbing issue in my room first night yet when shared with staff it was resolved immediately. Resturant is only open for breakfast service and then food available in bar from 4pm to 11pm. When at a conference the meals are delicious, served efficiently and generous portions.
Marytis Pedrick
I really enjoyed this hotel!! My bf bought me a room for a getaway for the night for $79 and I was truly grateful!!! I loved the atmosphere here. The bedroom was super comfy and clean. The indoor pool and hot tub were so refreshing. The breakfast here was also outstanding! I highly recommend this stay.
Rashon Ross
The location was great, nestled in an area that is mostly businesses. The room was beautifully kept with everything we needed. The king bed was great with very fluffy pillows. The indoor pool was heated and felt great along with the jacuzzi. It was just a beautiful building. The room service was fast but my $15.00 meal quickly turned into 26.00 with all the taxes they add. Besides that, my stay was very nice and I look forward to starring again.
Steve M
Nice facility but it is dated a little bit older. The banquet staff and bar staff were very good and very accommodating. Tammy my bartender made me a really good margarita. I would recommend that if you stay here you did not get a hotel room that faces towards the freeway it is very loud. Their pools look very clean although I did not have the time to take advantage of it this time.
Valerie Brandt
Comfortable beds. Aging and somewhat dated but clean. Pet friendly but they do charge $20 per pet per night and breakfast is an additional $12. Try and get a room on the back side of the building as it is right on the main highway through Phoenix. Front desk is very accommodating. Not all rooms have refrigerator or microwave so be sure to ask if you need them.
Next Step Psychology
The staff makes it all amazing! Great hospitality and service from checkin to the restaurant and Starbucks! I was personally greeted every time I walked by the front desk. I would recommend an outdoor facing room if you are sensitive to the smell of the chemicals from the indoor pool, but they were very accommodating to this request. Others have mentioned concerns, but my room had a mini fridge and well working bathrooms. Nothing seemed too outdated, in fact the bathroom was very nice with a rainfall showerhead. The bed was one of the most comfortable I’ve had in a hotel!
Paul Krause
My wife and I had intended to spend one night here while dropping our son at college, but ended up needing a new transmission so one night became three nights. The front desk was incredible by letting us continue to keep them on hold with how long we might need a room, and were always stretching a potential late checkout for us. They were always smiling and more than accommodating for us. In fact, every single employee I ran into always smiled at me and said hello, even the maintenance people. The room was spotless and made up every day. Room service was prompt and the food was not only very good, but extremely reasonable for a hotel. The Chicken Taco salad was far and away the best I have ever had. Happy hour was also great with drinks very reasonable. I ended up using both pools and the workout area as well. The pools were very very clean, and the workout room had plenty of equipment. If I could give it 6 stars I would. Thanks again to everyone!!
Amrita Mitra
I celebrated my daughter's second birthday there last week and I must say I am very satisfied with the services the hotel staff provided. Must mention the name of Max and Angelina who were very soft and polite. They were a great host for our guests and we all loved them. They were very helpful with everything. I will surely recommend this hotel to anyone who has plans for parties. The cleanliness, ambience everything is just awesome. A big thumbs up for the hotel.
SleepBetter Now
This was a great hotel very clean and staff was very nice. Indoor pool was great especially because it was raining our visit. The one issue I had was that we did not receive breakfast with our room because we booked through a service. But very nice with a cafe and Starbucks inside.
Marie Logsdon
Good family hotel. Awesome indoor pool. The only down side to that is the entire inside of the hotel is so much fun for people with curly thick hair like mine lol. Staff was friendly enough. Some seemed a bit stuck up but most were nice. I would stay again.
Tina
Amazing comfortable beds made my stay!! Staff were polite if a but curt. Room was decent. Indoor pool closes a little too early at 9pm. Bar is a bit pricey but nice. Restaurant was ok but they burnt some of my food both nights and undercooked my Fry's. Continental breakfast buffet is decent. Entire place needs renivated. Fridge in room but no microwave.
Marcus Castle
It's a nice hotel. Indoor and outdoor pool, indoor Jacuzzi. The food here is standard restaurant quality, nothing to sing about, but it will fill your stomach. Good location, with close proximity to just about everything you could want. Where they really shine is when they are hosting your conference. Very accommodating.
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