7-eleven

As a limo driver, working crazy hours doing airport runs, this place WAS my go to stop for coffee, until this morning. I entered the store at 450am on a Sunday for much needed coffee having worked all night. I was nodding off driving home and was counting the last few miles for hot coffee. When there was no coffee, I asked the lady working if there was coffee. She said No. I asked again hoping I misheard her. Again, a one word response, no, as she turned her back on me. She was pulling a cooked pizza out of the oven and putting another one in to cook. Not believing my ears and eyes at her snubbing me, I asked "Can you make some coffee?". Again, one word, no. I thought she MUST be joking. What 7-11 doesn't have coffee at 450am, so I said "You're joking, right?" to her back. Her response "my manager doesn't want me making coffee this early" and with that she turned her back on me again, slowly making her pizzas for the expected 6am Sunday pizza rush. I've been in customer service for over 30 years, and I've never had such a bizarre encounter with such a dismissive attitude. It was very clear from her attitude that she was confidently following orders and was immune to any requests or complaints. Of course, the phone number to this 7-11 is wrong it I will make sure her manager is contacted and if that doesn't resolve anything, then I will find the owner.

08/09/2021 ..Its 5:50am and the door is locked with a sign saying will be open at 6 . Theres venders there and a bunch of people and its closed. The employee finally arrived and open the door..went to get coffe and there was none made ..used the machine that grinds it beans and it was cold!! I really dont understand this ..very poor excuse of a 711..the worst one i have ever been in

I don’t know who this woman was at the store right now but absolutely no respect. Just tried to be nice and say hi, just human interaction. She was worried more about speaking on her phone than even giving me my total, better yet let me put my number in to get my points. Don’t come Sundays at 730, you’ll be left disappointed. A simple Red Bull transaction turned into a foul look for just wanting friendly service. She needs training or another job, not coming back to this location