Wendy's

Wow, what an exceptional experience I had at Wendy's, and it's all thanks to the incredible management! My first interaction with the evening manager was truly outstanding. My daughter and I decided to grab a late-night meal, and to our surprise, the manager went above and beyond by offering my child some of the Happy Meal toys. It's not every day you see a manager engage with kids on such a personal level. My daughter was absolutely delighted by this thoughtful gesture, and it made our visit even more special. What impressed me even more was that this manager was multitasking like a pro. She was overseeing the entire restaurant, which was buzzing with new staff and customers on a busy Friday night. Yet, she still managed to take the time to make guests feel valued and appreciated. That's a true testament to her dedication and professionalism. Tonight, we encountered a small hiccup when the frosty machine was down, but the same manager handled it with grace. She politely addressed the issue I had with my frosty order and even offered a solution. She suggested I stop by tomorrow, assuring me that she would personally ensure I got my frosty. It's genuinely heartwarming to encounter individuals who are so committed to providing excellent customer service. In a world where such dedication and professionalism are becoming increasingly rare, I wanted to take a moment to express my gratitude to this outstanding manager. Thank you, Ma'am, for going above and beyond to make our visit to Wendy's truly exceptional. Your kindness and attention to detail did not go unnoticed, and it's experiences like this that keep customers like me coming back. Wendy's is lucky to have such a dedicated leader on their team!

I love Wendy's. I prefer it over McDonalds and Burger King at least in the US. The service workers were very nice and understanding to my mom's specific orders for my grandma. I always enjoy a nice son of baconator and baconator fries. The wendys exclusive fountain drink is great. The pumpkin spice frosty was okay. Overall a nice visit.