Boston Market

Food was horrible. If this is any indication of the typical Boston Market then, the quality has GONE WAY DOWN. We got out food at about 5:00 pm and got home at 5:13pm. Rotisserie chicken was dry, burnt and cut incorrectly. Cornbread was hard and dry. Food overall was cold and flavorless. Creamed spinach was clumpy. Now a word about the staff. No one wore gloves when serving, the girl taking out order had her mask on only halfway, the person on drive through didn't have on a mask, neither did the person cutting the meat. I will NOT be going back to this location. I was very dissatisfied and disappointed.

This location's comparable to the others. I placed order in drive-through. My order included a meatloaf meal and side sampler. No sauce on the meatloaf and overall meals were less than satisfying. Serving sizes have definitely been reduced. Sorry I didn't think to take a picture But guess that's because it wasn't the worst meal but definitely wouldn't brag about it either.

Good food this time. Went to this location quite a few months ago. Was horrible. Food definitely improved this visit. I DID NOT order their meatloaf this time. Meatloaf at Boston Market is horrible. Mediocre at best. Always better to go with their chicken, chicken soup and mashed potatoes. Their staff did seem cranky and possibly overworked. Snapped at guests a bit but did accommodate and fix problems. I believe she was tired and hungry. The male employee also working the counter commented that their was no reason to snap at customers for asking questions. We got there before 8 pm but were told the dining room closed at 8. Apparently they didn't want us and other guests in line to go in there. You could sense their disapproval of the guests who had decided to sit (my friend being one)and eat being before 8 pm when they entered the dining area. I personally ate my food on the trunk of my car to avoid possible backlash from the staff for still being in the dining area after 8 pm. I feel if you enter the dining area before 8 pm you should be able to sit and enjoy your food. These issues gave them the 3 stars instead of a 4 star. I was tempted to give a 2 star but the food quality was so much better than the prior visit I took that into consideration. Ex. Mac Cheese my friend ordered wasn't soupy. He didn't complain about his turkey dinner. He did the last visit. I personally am not a fan. I like fresh turkey. My food was also substandard last visit.

Many Boston Markets have gone downhill - but this one is still pretty stellar. Same good quality comfort food - and the staff is super friendly, efficient, helpful. Always the same 2 great guys behind the counter. I've given up on the Kissimmee location but this one is great, and worth the extra drive.

We came to have dinner inside and the soda machine was broken. We were fine with just water but they didn’t have any water to even provide for their guests. We asked the kid serving us food if they got anything and said “I don’t know” to every question we had. Food was well over their time, cream spinach dead, sweet potatoes dead, Mac and cheese dead. We also ordered the sweet Thai garlic chicken but the server ran out of the sweet thai. He grabbed a sweet baby ray’s bottle from the back and poured it on, where’s the garlic part? I love Boston market but this location was not it.

This place shaking my head 🤦🏽‍♀️I seen black mole in the ceiling and the bathroom oh my goodness!! No air at all in the bathroom, the floor had trash and water all over it. The staff was mostly just chilling and talking to each other over their headsets. Which I found unprofessional because we was standing right there trying to order but I guess their conversation was more important. The food was.. sighh just go somewhere else..