Hi 👋 yesterday evening 🌆😉 I was on my way home 🏠 , when I stopped by Jimmy Johns Sandwich Shop on 14th Farnam Street. I went in and ordered the number 9 , called the " Italian Night " Natalia was one of many employees who took my order. She's a wonderful employee. I ate inside the restaurant, and I enjoyed my meal 😋. I will return to have another different sandwich 🥪👍.
Despite seeing some mixed reviews, I ate here and experienced a perfect 10/10 experience on all levels- food, service, atmosphere, cleanliness. Great! Jimmy John’s is always fantastic.
My grandsons and I went to jimmy johns downtown Omaha today for lunch and it was so refreshing to have such wonderful customer service. So very friendly. Greeted us when we came in and thanked us and told us to have a good day when we were leaving. It did not go unnoticed even by my 13 and 10 year old noticed it..
this excellent customer service is sadly rare these days
Thank you!
P.s. The food of course was delicious as usual!!
Jimmy John's Pepe sandwich I always eat. Lots of meat and the bread is freshly baked
The man who delivered my food was AMAZING! So sweet and so understanding despite my terrible directions. He biked his way to my location carrying a catering order to feed 15 people. He was so respectful, kind and helpful and very funny. I missed his name but THANK YOU VERY MUCH SIR!!
Was very pleasantly surprised with my outstanding service. I ordered lunch for a group of 4. The order was delivered with a few items missing. I called up the store and within less than 10 minutes, I had the missing items an extra cookie and a credit on my account for the inconvenience!! The General Manager, Christine, made my day, she was accommodating, a pleasure to work with and truly knows how to keep business and take care of reoccurring customers! Thank you Jimmy Johns for hiring and training amazing managers!! I recommend the downtown location.
Teal is the most accommodating employee I've seen at a Jimmy John's. My wife is on crutches and its hard to get around for a whike. Teal went above and beyond to help us with what we needed.
Love this downtown Jimmy Johns - they always get my sandwich right, and it really is "freaky fast". I think one time I wasn't done paying and they had my sandwich made! This location usually isn't too busy but it's well-situated if you just need a cheap, fast sandwich and don't want to go elsewhere downtown.
Never really been to Jimmy John's before. This one was good. Staff were young and a little upset that we walked in at 6pm (they close at 7 so not sure why) but other than that it was clean, looked nice, and food looked like it does in the commercials.
Not sure what the "very unhappy" reviewer is referencing. I order delivery from this store on almost a daily basis. Granted I only live 5 blocks away but they never take more than 20 mins for delivery often 15 or less. Food is good, service is good. I've probably ordered from this store about 30 times I've only had problems twice, once the delivery guy delivered it without the sandwich and the other time they delivered it without a drink. Both times they fixed it. Often they will give me free bread as well (probably from the previous day or something but who cares it is free :D )
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