Review Braum's - Oklahoma City

At around 4:50 pm in 12/20/2023 I went in decided to get a simple 2 junior cheeseburgers plain, with a large Oreo mix, but as I ordered my cashier asked me if I wanted it "as" a combo. I said Yes, just like any broke 16 year old that just realized how expensive college, and is trying to save money would. What I did not realize was that my cashier meant if I wanted a combo for both of my Jr cheeseburgers instead of just 1 of them. I quickly informed the cashier of this mistake in communication right after I was handed my food. After which I was given my change back, but leaving me with a dilemma of what to do with the food. After a second of pondering I asked the same cashier with another worker as witness if I could still take the food even though I would basically be getting it for free. I was then given the go ahead even though I admit I should have ordered again, but at this point I wasn't about to spin the roulette table of fast food again. I deeply apologize about this inconvenience that I might have cost. I take full responsibility for my actions since I did have a stuffy nose so please don't put put the blame on the poor cashier that was just doing her job. I would like a manager to see this review and comment back if I need to go back in the near future and bay back for the food that I took. I would like to end this review with acknowledgment that the left register has a faulty receipt printer, a cash drawer that doesn't open "required and employee to open it with a key", and the holder with small cups for the drive through falling when an employee tried to grab a small cup in order to fulfill an order. I sincerely apologize if I made it difficult for the cashier that took my order.

I was expecting this to be like White Castle quality but was very surprised. Customer service was on point! Food was hot, fresh, and cheap. Bag ‘o burgers was only $6.79 with tax. Sorry McDonalds… we have to part ways… Kids loved it too! Braum’s, you have earned my future business!

Such a pretty little store! Braums is a go-to every time I'm in Oklahoma City. Delicious ice cream, good burgers and breakfast treats, plus grocery items available in store. My grandson loves the birthday cake ice cream! And I love the vanilla 😋 😉

First time going and was in awe. Food is fast, delicious, and reasonably priced. They even have a market in there. You can upgrade your drink to a shake for free. Can't wait to go back.

Had a flat and pulled into their parking lot so went in for some ice cream. My daughter and I were both helped by this nice lady working the front, apparently by herself, took our orders. A family of five or six walked in and then a couple more people so a line was forming pretty quick all while the manager did nothing, just stood in front of the grill staring at another employee doing her job while she was doing nothing, just standing there staring and she would look around and then go back to staring. She didn't bother to go help the people lining up at the front the young lady working drive thru took care of her orders at the window and afterwards immediately hopped on the counter to take the orders of the people waiting in line while the manager who was clearly standing there doing nothing staring at another employee doing her job and just standing there in the middle of the kitchen staring didn't even bother to help. Those ladies need a raise in the promotion! I would definitely go back though just because of those ladies!

They are quick on their burgers. Sometimes I get specialized. But when I'm in a rush, $5 burger bag is awesome. Customer service is good when going in. Gave me the hook up on free braums sauce...which I didn't even know they had their own. Yuuum!

I love Braum's! Their burgers are FABULOUS. I can't get enough of their ice cream - all flavors. The Staff is wonderful. Keep up the good work!

Drive-thru only review. Can be busy. Have had friendly service. Items were fresh and appropriate temps. Location can be affected by traffic jams; difficult to turn East upon exit.

My only problem with Braums is why is the picante sauce on rationing? When I ask for an extra one, they say it's already in the bag. Yeah, I know. You put two in the bag. That's why I asked for an extra one. They'll give you ten ketchup packets. But don't request a third picante!😏

I was here at store #1 on nw23rd to get some food . I ordered the BACON cheese combo.It was very good. I subbed out for a milkshake-malt and that was thick and creamy.Isaac, the asst.manager helped me out and he waa very professional.He made the malt himself.The store was clean and the service was great!

Love their ice cream! Especially the Vanilla Malt shake. Braums is the most affordable eatery there is today.

I love the Braum stores Their food, service and atmosphere is always a welcoming experience. 5 stars 🌟 🌟🌟🌟🌟