Ike's Love And Sandwiches

I'll acknowledge the workers seem quite busy, but the service was rude. When I asked about a price discrepancy in my order from what was on the menu, the worker blamed me for not seeing a yellow sticker/sign that said: under construction. She asked me "you can't see that? It says under construction". 1st of all, of course I didn't, that's why I was confused. 2nd of all, how does that explain why I'm being charged more. I know I wasn't the 1st person to ask this -- another customer told me he had the same interaction with the worker. If she knows this is a recurring issue, then be proactive in explaining the situations to customers or more understanding when the customers are confused. I know it's MLK Day, and we all would prefer commemorating the holiday rather than being stressed at work, but don't take that frustration out on customers.

Today 11/12/21 I ordered a sandwich online during a lunch rush. Gotta say they had orders coming in like I've never seen before. I got my sandwich after only waiting a few minutes, and it was made correctly. Contrary to the basic Rockridge woman with her giant stroller in the store complaining that things were disorganized. Its called being busy lady, so shut up and wait for your name to be called. Respect to the girl making the sandwiches, she deserves a raise. I appreciate you and your hard work if you ever see this.

I would give 5 starts for the sandwich... it's flavorful and their bread is amazing! On the other hand, I didn't have a good experience with the service. I asked for the combo (sand. + drink + chips), and I paid for all. However, When my order was ready, I only got the sandwich and the chips, because the cashier said (twice, in front of the others custumers): Ok. you can get it, but you didn't pay for it. I left the store without the drink... 😪 It was embarrassing, considering people looking at me. 😕