Little Caesars

Bad customer service! ZERO STAR. Today afternoon, I ordered a own made pizza for pick up. While I was walking to my car, I found the pizza was the wrong one. I ordered a thin crust pizza with no sauce, but they gave me the one with tomato sauce. My son doesn't eat tomato sauce! Then, I walked back to the store and asked them to make me another one. The cashier check the receipt on the box, and said you didn't select no sauce! I told her I did it. And I showed her the receipt on my phone. My receipt shows no sauce. She take a look, but she said it was my mistake, and told me to choose no sauce before checkout! OMG! After back and forward couple times, she told me to wait 15 mins to get another one. I was disappointed and I feel mad with her services. After 15 mins, I walked back to pick up. I asked her to give me her name. She didn't give me at that time but walk back to the kitchen and talk to her co-worker. I wait for 10 seconds and call her again. Finally, I get her name ,Jessica. I think the company has to provide customer service training for all employees. I don't think I will come back to these store Little Caesars Pizza Macarthur Oakland ,CA

I gave them 3 stars because I couldn't call in to order. The lady told me they were busy so phone calls were not being answered. It would have been real convenient to answer the phone because majority of the people standing outside complained about not being able to call to make a take out order. Once I received my 3-meat treat and pepperoni with pineapple, I was disappointed because it didn't have enough meat or pineapples on it. I also noticed that an employee touched money and barely washed his hands which made me feel like I need to just make my own pizza from now on. I can honestly say I usually go in the day and do not have complaints, but just this one night before closing made me feel some type of way. If you go to this restaurant, just pay attention.

I ordered a pizza and wanted to get some crazy bread as well. The cashier said that they were all out. I didn't think anything of it until I came back 15 minutes later to pick my pizza up and saw bags of it sitting there under the heat lamp, ready to be purchased.. I asked him if that, was in fact, crazy bread & he said it was. I didn't purchase any at that point because I wanted a different type (the pepperoni ones) and didn't want to have to wait another 20 minutes or however long it takes. I was very disappointed with this location. I'm a loyal customer and have gone to various locations over the years. I do not see myself coming back to this one. DO BETTER, people! 😒

No pizzas ready and took 45+ minutes to cook a pizza that takes 12 to cook (as the employee said it would take 12 minutes). After waiting outside in the heat with my girls (their father had gone in and ordered) I came in to see what the hold up was. 3 employees were all kneading dough and making bread sticks instead of at least 2 making the pizzas as they were ordered leaving the cashier to take and make the orders while they stood in the back kneading dough. Businesses know with experience when they'll have a rush ( usually lunch and dinnertime) so it's quite sad that with 4 employees it took almost an hour for 2 pizzas. I worked at dominos pizza in highschool as the supervisor and I know for sure it doesn't take 45 minutes to make and cook a pizza. Step up your training of your employees or hire those that will actual work and do their jobs in a timely manner.

Pizza was raw in the middle, looking at the other reviews it looks like it's not the first time. When I called they offered to make me another (this is the only reason I gave 2 stars instead of 1) but the whole point was that it was supposed to be quick, and I don't want to end up with a 2nd raw pizza.