Mcdonald's

So I order Mcdonald's through DoorDash and decided to take the lid off my soft drink as there was no straw inside my bag, and noticed black spots inside cup, upon moving the ice, noticed a fly inside my cup. As with all DoorDash orders, soft drink lids are sealed for customer protection. I'm just wondering how in the hell your staff didn't catch this. On top of that we tried to call and let the manager know, and after explaining to him what I found inside my cup, he pretended all of a sudden to be hard of hearing and couldn't understand me and hung up. I called back promptly and got a message saying, " Sorry the number you called is busy, please try again later", as if the phone line was disconnected. I wasn't expecting to make a big deal out of this, but with that coinciding to my order ending up with a fly in cup, I'm very disappointed with this type service. I hope others inspect your meals from this location very carefully as apparently the staff doesn't care for customer safety.

Too many people hanging out pan handling, and they didn't get my order right, I ordered a iced mocha and there's no ice put in the coffee and the mocha wasn't stirred up and it was warm. Very dissatisfied with this McDonald's. I ended up throwing out the mocha. What a waste of a person hard earned money.

Nice remodel, good looking, modern store but it's in a really really bad part of Oakland and you should really be on high alert when visiting. the parking lot can be very dangerous and hard to navigate because of the cars going and coming, often times or sketchy characters hanging around inside and outside.

This place is okay. I mean you don't go to McDonald's for the experience. You want fast food. There are some employees that bring a smile to your face with the service they provide but others are very short and make you feel a judged and confused at why you are receiving attitude at 6am. Not to mention the amount of beggars that hang out around the place. Its food. But there are many other options that wouldn't make me feel like I can't wait for my food safely.