Ben's Dairy Freeze

The young lady was extremely friendly and personable. I had to keep running to the car because my husband had questions ( he is wheelchair bound). This young lady came to the car and answered all of his questions and even took his order and I finished my order inside. When the order was ready she brought it out to our car. Excellent service I will return

Really wanted to have a good burger. I've been digging around Oakland looking, was hoping Ben's would be the answer, sadly it wasn't. Menu is a very confusing, they're really not sure what they want to be. Ordered the burger melt on sourdough, couldn't believe how paper thin the burger patties were (see pics), it was a joke. The lettuce was thicker than the meat, seriously???. Owner doesn't care to run a well put together operation, there's no thought or design scheme with the building, furniture and decor, it's just haphazardly thrown together. Name on the receipt is different from the name on the sign, there's just a very weird vibe here. It's also dirty with trash everywhere. If they had good food you could overlook the lack of ambiance, but the mediocre food coupled with a run down overall feeling means I'm not coming back and I'm moving on in my search for a good burger in Oakland. Ben's is dirty, cheap, very poor value and overrated.

Only place I ever felt safe to eat at the owner was always very friendly and he was a good person I got a free corn dog here in there.. my mom used to take me when I was a kid.Now 38'and still go to this day ... also Rest In Peace to John you will be Missed....Thank you. Just a little update the food taste the same in the hospitality is the same thank you very much.Now 40