Pagarung Thai Cuisine

I've been ordering from this restaurant since 2016, always good food except last night on 3/20/22 I ordered two plates of noodles and a side of egg rolls. When I got home and opened the boxes, I found that the food was actually rotten. Both the noodle plates were the consistency of wet bread, with a sour and repugnant smell, not at all like what I had received previously. The egg rolls were only a bit burned but got thrown away with the rest of it out of caution. I called the restaurant but they had already closed, and when I called in the morning they told me they could not refund my purchase because it was not the same business day, but ended up refunding me anyways in cash as part of their excellent customer service. However they completely denied that there was any problem with the food, saying no one had ever complained of this before, but I do see one similar review here on google. There were other people eating in the restaurant who did not seem to have any issue with their food, so I don't know how it happened. In the end they have great service and a beautiful restaurant, but please check your boxes before going home.

Pagarung thai has been my family and friends favorite thai restaurant IN OAKLAND for many years. We were sad to hear they closed down a few years ago. Well they are back and didnt miss a step, the food is still amazing and their customer service is unmatched. You owe it to yourself to try it at least once

One of the worst dining experiences of the last ten years. The food was not fresh and the noodles were mush. The Ice tea was so weak, it looked and tasted like sweet and condensed mink. Some kind of orange food coloring was used to make the pad thai orange. Better Thai food would come from a box. After 20 years one would think... zero stars.

Used to go here for my all things Thai and was sad when they closed for remodeling, then covid hit and extended their closure. Sooo happy to report they are up n running! At least they are for pickup/delivery. Hoping they reopen for indoor dining soon. In the mean time the food has returned! If you haven't eaten here yet you won't be disappointed, try some today for pick-up so you know you'll return when they open for indoor dining. Everything is bomb, my favorites are the spring rolls(the peanut sauce is the bomb!) And of course the Mango sticky rice.

Awesome food, awesome service when you eat in, super friendly when you get it to go. While they’ve been remodeling I’ve been trying other Thai resteraunts, haven’t found one that comes close to how good the food is here. My favorite dish is the ginger beef w/garlic, every bite is an explosion of wonderful flavors.