7-eleven

I work in Oak Forest, and that 7 Eleven over there is the worst. The lady with the dark hair that works or owns the place always treats me with such a bad attitude and like she is racist.... I really think she slammed my stuff on the counter today. If you can't respect me while I am a patron in your store you do not need to be in business or deal with people of color.

Average 7-Eleven location. Racial profiling is an issue here. On the door they have a sign saying pull up your pants or don't come in. Walked in with my nearly 30 year old boyfriend who wears his backpack literally EVERYWHERE. Well he was forced to stand at the counter while I did the shopping because of it. I understand the issues of safety but come on now he is a well dressed 30 year old man.

The owner of the place is a horrible person, she belittles her staff in front of customers, she's very short and curses at customers, and today I asked if my food could be made fresh because by the admission of the staff the prepared food that I wanted had been sitting 20 minutes but I was refused. and treated very nasty. I've seen this owner miss treated people time and time again and she has cursed at me once. I believe anyone can have a bad day especially when dealing with the public but her continuous disrespect to myself and many others is enough, I'm through spring her business and would never recommend her again

This has to be the worst 7-11 ever. 90% of the staff is not even friendly. I had a nice conversation with some guy that worked there one day which was the most interacting I had with anyone in there. Your job is to communicate with the people coming in with hopes that they come back to your local store. Instead they have conversations amongst themselves even when ringing you out instead of talking up the promotions currently happening. The fact that you're the only 7-11 that makes you spend $3 to use your debit card is an inconvenience and probably the most idiotic thing I've seen at a "convenience store" in a world of everything digital and plastic being used predominately, it's idiotic to make someone use $3 when most of your quick items are under $2. It's a cheap ass way to make the customers spend more and cover the 3% debit fees. Either way, make sure your team knows promotions rather than saying "well I guess it's not on sale then" to a customer. Shows lack of leadership and improper management if you ask me and I've been in customer service for 17 years and manage a corporate telecommunications store with 22 employees. I will never come back to this place again.

Very rude woman who is actually owner she locks people out will let them in later at night if they are white. But still doesn't want to sell alcohol if it's really late past 11pm. Always looks over your shoulder as you look to get what you need. Their was a nice guy who worked nights who was chill with everyone and accepting. But she got rid of him and room over nights. Hear they get robber alot kinda hope so place deserves it.