04/07/2023 was my first time dining in at this 99 and was a great experience. Everyone there staff and customers feel so relaxed, atmosphere welcoming and environment is clean inside and out. Will definitely come back when ever I’m back in Norwich
Overall we had a good experience. On a Saturday night, we didn't have to wait long for a seat. Our server was friendly and attentive. One of the people at our table got a sweet deal of seafood and desert, and it all tasted very good. I got a shrimp and steak combo. My steak was overdone, and they brought my shrimp out later, and it was rubbery. The other people in our party were happy with their meals. I am giving it 4 stars over three because the service was that good, and because I seemed to be the only one with a less than stellar meal.
We kept hearing how bad it was but took a chance anyways as one family member was very excited to have the popcorn again. This was Thanksgiving Eve. In our party of 6, everyone enjoyed their food, and it was a variety of things. Only took one star off as it was pretty dark and there was a trivia game going on that was pretty loud. I'm glad we made the choice to go.
David “Sweet Services” Sweet
+4
The food was pretty damn good ! The fried cauliflower was really good. The service from Gloria as a server / bartender was excellent! The beef tips cooked great, no steak sauce necessary!
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We came in a half hour before the kitchen closed without realizing it (our household has a courtesy rule to not go to restaurants within an hour before closing time. We've all worked food service.) But the staff was still friendly and welcoming. Our server, Dawn, was pretty cool. Not too overbearing, but friendly, kind, polite. Nothing bad to say about her. The food was still hot and tasted fresh. The drinks were spectacular. We even got dessert (which we never do) and that was amazing as well. Trust me, try the towering fudge cake.
I ordered a burger that originally comes with bacon, asked for no bacon, and *actually got the burger without bacon* which might seem simple but there's been oftentimes at restaurants where modifications are forgotten. So lots of appreciation to the cooks back there.
Even the coleslaw was so good. Most restaurants in this area are really bad at coleslaw. But it was fresh, crisp, and seasoned/dressed well.
The waitress, cook staff, bartender. Everyone did their jobs effectively and efficiently. Will be going back there again.
And if the front host (who seemed new, but was also friendly)is reading this, good luck with the job! I hope all goes well for you.
It's hit or miss here. I usually eat here because they have a good deal for the kids and who doesn't love free popcorn. I usually have a good meal, somewhat tasty but one time I got chicken noodle soup. I thought soup should have broth but all I got was pasta, chicken, vegetables. The pasta tasted soggy and it just was weird with no broth. Probably not a redo. Other than sometimes my meal isn't up to par it is a decent place to eat. The service sometimes can be better and sometimes I have to wait literally forever to get a check but ...they do have options.
Me and my friend's came to eat lunch here and honestly it was really great! The staff was kind and the food was really good! I really recommend here if your eating with friends or family.
First time being here and the service was phenomenal! Our server was Ray and he had a smile through out the whole time. He gave his opinion on the menu. Even got the kids ice cream sandwiches in the end. My kids even said his service was awesome. Thank you Ray!!!
Service was excellent. Prime rib was cooked to perfection. Handicap accessible. Handicap parking. Bathrooms clean and neat with handicap stall. Covid protections in place. Would like people to use iphone for menu scan but do have paper menus. Would definitely go again.
We stopped here because out daughter said 'we haven't eaten at 99, can we go there?'. We had no expectations and WoW ! We were impressed, decent menu with choices and good food. Definitely going to go back for more. Thank you.
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