Subway

I place an order for delivery via the online app. My order arrived and it was incorrect (I ordered a footlong sub and received a 6"). No big deal. I called the number listed for the store and it was just a phone tree to nowhere. I went back into the app and there is no way to contact the store. I got in my car (stopping what I was doing, which was the whole point of delivery!) and drove down to the store. When I explained the situation to the store employee all I got was a shoulder shrug and "Yeah. They turned our phones off at the store a while back." and a blank stare. Undaunted I showed the employee the receipt and the 6" sub and, again, a shoulder shrug. Eventually, after some prodding, I had them remake it for me (I only wanted what I had already paid for!). The whole situation was infuriating. I filled out the survey from Subway that they send you but I doubt anything will come of it. I will never order from this store again.

Multi billion dollar company can't keep stores staffed because they won't pay them living wages. Don't support them, until they pay their employees $18+ an hour, the SMALL restaurants in town are paying that. These employees obviously don't care about their job, and I don't blame them. They aren't getting paid for it. PAY YOUR EMPLOYEES SUBWAY

Ordered via the app a few weeks ago and was called by subway saying that they were out of bread. They asked if I wanted a refund, as if I'd say no? I said yes and they said I would have to call the next day and ask the manager to refund me. Called the next day and was told they are too busy to refund me at that time and would call me back. They never called back. I gave up on the refund. Foolishly gave them another try being lazy and hungry and wanting something easy. At least I got my sandwiches this time but neither of the two sandwiches were toasted, and both were ordered to be, and one had the wrong kind of cheese.