Starbucks

So disappointed with this location. I was in here earlier today and asked what time they closed. The barista let me know they close at 6:30pm. This was great since I had to leave for a play a little after 6pm. I get to door at 6:15pm and guess what they are closed! If you close at 6pm you should have let me know this when I asked a couple hours before. Or at the very least post on your door SMH

The people here have been so nice. I work nearby so I order here a lot and it’s always consistent. Pickup with the app is very reliable. Today I requested my drink be remade bc of a slight error (but one that really irks me- really not a fan of some syrups)- and they were so nice about it! I feel so bad having anything remade bc I know they are so busy but they were so nice

One good thing, it was somewhat clean. The counter and service station were, anyway. The floor, however, was muddy from people walking in and out. Incredibly slippery as well. The cleaning personnel hadn’t bothered to clean it all morning. On top of that, the trash smelled as though it hadn’t been taken out in days. Smelled of old coffee and dough. Service was slow, and they messed up my order and forgot two drinks. Others were also asking where their drink was, as well as some asking when they would receive their other drinks. Wish there were some seats or something to sit in while I wait, though there was no seating whatsoever. There were elderly people standing against the wall complaining to their children (I’m assuming they were family) that their legs were hurting. Ridiculous. Server was also forgetting to put sleeves on the drinks, which led to complaints of the kids burning their hands on their parents’ drinks. The cherry on top of it all, they refused to serve me a hot Earl Gray tea, because “It’s not on the breakfast menu.” When a day ago I went to a different Starbucks and got one at 9:00am. It was wonderful! Go to that Starbucks instead. WOULD NOT RECCOMEND.