Dunkin'

2 Penn Plz, 10121 - New York City
American Cafe
★★★★★ ★★★★★
71/100
237 recommendations

Verified Dish

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71/100
Sluurpy Score
237 total reviews
Tripadvisor
4.0/5
154 reviews
Google
3.1/5
83 reviews

🕐 Opening Hours

Closed
Monday1 06:00 AM - 08:00 PM
Tuesday2 06:00 AM - 08:00 PM
Wednesday3 06:00 AM - 08:00 PM
Thursday4 06:00 AM - 08:00 PM
Friday5 07:00 AM - 08:00 PM
Saturday6 07:00 AM - 08:00 AM
Sunday7 06:00 AM - 08:00 PM

Google Reviews (8)

J

jorge santiago

5 months ago
★☆☆☆☆ 1/5
Worst dunkin donuts in nyc rude employees And they do not honor anything on the dunkin donuts app i dont know why it says Temporarily closed when you look them up on google cause they are open 👎👎👎👎
Google
S

Shamim Mohammad

4 years ago
★★★★★ 5/5
One of the busiest Dunkin’ Donuts in penn station. All times fresh brewed coffee
Google
J

Joel Valencia

a year ago
★☆☆☆☆ 1/5
First of all, the store is NOT temporarily closed. Second, i waited a very long line just to be greeted by a very rude young white lady with glasses. She told me that they’re arent any hot food even though its in the menu. I told her that i made a very long line for nothing. She shrugged her shoulders and said ok in a rude way. There should at least be a sign saying that there is no hot food. Because i wasted 10 minutes of my life. 0 STARS FIRE THAT RUDE WOMAN DONT GO HERE.
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Google
J

J

2 years ago
★☆☆☆☆ 1/5
The younger light skin female with the glasses is extremely rude......all the time. I work in the station so I encounter her a lot when I go there. She will ignore when you walk up to the counter. She doesnt look at you or greet you. I ordered a donut once and she was so uninterested that she took my money and walked off without giving me my donut. And when I asked her what time she opens she said she doesnt have a time. Really? This is basic customer service. Just because your life sucks doesnt mean you have to take it out on the customer's. Do better
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Google
M

Matt

3 years ago
★☆☆☆☆ 1/5
Perhaps the worst Dunkin Donuts I’ve ever been to. Service is very slow and rude. Once, I asked for a (cold, plain) bagel and was told “we’re not making hot food today.” Another time, I saw a tourist yelled at because they didn’t order quickly enough. A third time, an employee stoped what they were doing to chat with a friend who walked up, despite a long line. I could go on and on. Avoid this location - you have alternatives.
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Google
A

Arianne McConnell

a year ago
★☆☆☆☆ 1/5
Worst dunkin I’ve been in really shouldn’t be open . Very slow and terrible service.
Google
W

Wende Waggoner

a year ago
★☆☆☆☆ 1/5
HARD PASS! The worst service ever. Messed up my friend & my orders. We had to leave without our food. And they were Rude. We were also repeatedly harassed by two homeless folks during this rotten service.
Google
V

Vikas Kalia

3 years ago
★★☆☆☆ 2/5
Pretty subpar customer service the glaze donut didn't have much glaze on it. Also they didn't accept the T-Mobile Tuesdays coupon even though I saw the scanner on the counter and the lady was a alittle rude with a bar of soap where her personality should have been.
Google

📊 Compare with Other Restaurants

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