Love the Tchoupitoulas Location. The staff members are very customer friendly and prompt with service. All know me by name. They are very welcoming and knowledgeable about their products. Love the location and parking area. Highly recommend
The best Smoothies ever. I'm a frequent customer. Love the ambiance and the ease of purchasing my smoothie of choice. Scott is the best and he knows how to give you the tastiest blend of ingredients to keep you coming back for more. Highly recommend
Customer service is great with speedy service too. You can find great snacks and alternative healthy options you cant find anywhere else.
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My concern is when your employees are distracted during a busy time such as 12-1 for example.
I came in for an online order. A couple had received 1 smoothie and was waiting for their 2nd smoothie when one of the young ladies behind the counter called it out without actually checking the ticket and gave theirs to someone else who ordered a different drink.
They had to wait while the worker kept calling out the smoothie that was correct for the other customer, even though he patiently told them multiple times that belonged to the ones she gave his smoothie to.
Getting close to past the pickup time for my own order, I saw a different worker behind the counter in glasses wearing an iPhone earbud, the only one making smoothies at that point, put one on to blend then turned towards the back wall for a minute or two gesturing with her hands as she spoke to whoever was on her iPhone piece. I was still waiting for my order at that point. I ended up waiting nearly double the quoted wait time.
Aside from my own order, I would hope in the future employees pay more attention when they're on the clock and not be on the phone, as well as paying closer attention to an obviously avoidable mishap.
Under new ownership I believe. Staff is outstanding, kind and attentive. This whole store has done a complete 180 from what it was which I couldn’t be more thrilled about.
Smoothies are great and staff is fast and friendly. Haven't been there in a while. New plastic cups are nice, but hope they change back to the other cup. With the new cup, it's cold to the hands and worst of all, the smoothie melts super fast.
Under new ownership! Thank god they are so nice and actually keep their hours like they are supposed to.
This is a good, quality, reliable smoothie king that doesnt get too busy. Good for a quick lunch.
Clean and friendly I been coming here so long that the staff knows what I want before I even order..lol great team
This location is on my way to work. Typically it's not very busy.
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