Roma Sports Bar & Grill

This place has the worst food and worst customer service ever. I ordered chk tenders & fries they asked what size I said small & got delivered me chk tenders with no fries I asked for a refund and they argued with me and tried to convince me I ordered just the tenders ?? I was put on hold for a manager who never got on the phone and hung up I paid 20$ for chk tenders and 2 cans soda.

Roma is nothing crazy, just a chill neighbourhood bar (very little emphasis on the restaurant section, most of their business is from the bar). It's not far from the local university, but most students don't know about Roma. They offer a moderate and favourable selection of local and domestic beers all at great prices. There's room for an outdoor patio, pool tables, and plenty of sports entertainment. Sports lovers will enjoy their experience, but you don't have to be a die-hard Patriots fan to enjoy your experience here. The staff is small, but they do their jobs well and with efficiency. They'll be happy to make you a drink at your request or even to offer a recommendation. My only major complaint is that they offer no viable vegan or gluten-free options for food. I am never able to purchase anything here because of the lack of a substantial vegan meal and would really look forward to a delicious plant-based burger, stew, chili, or sandwich. Other than that, it's an excellent location for socialising with locals and getting some casual drinks. If you've recently moved to New Britain, I highly recommend it.

Credit card machine went down. Been there on multiple occasions. If I was at one of the other local bars, they would have taken my info and I would take care of what I owed. Instead I was told to take out money from the ATM which we all know charges me. Then my bank charges too. Why do I have to pay all the fees for their issue? On top of it, I was told if I didn't do it that way it would be considered theft. Way to do business Romas!

I gave Roma 5 stars last year. Used to go there often and the food was great. Went again for takeout and it was absolutely awful. The burger had an "off" taste. Lettuce was browning and the tomatoes were a weird yellow color. Boneless wings were swimming in grease and the blue cheese dressing was watery and made my tounge have a sizzling sensation. Definitely going bad and not been refrigerated. Chicken caesar wrap also had a funky taste and had no Caesar dressing on it. I threw everything out, waste of $37. Shame, I used to like going to Roma.