Sonic Drive-in

I went to sonic on a night where there was just one lady working, the order took a few minutes longer than I would like but she did tell me in advance it would be awhile. The nice lady served me hot fresh food and then came back to check on me. Gave me a free mini blast coupon for waiting. I was for sure impressed with her ability to work such high stress environment.

This place is under new management, during the day they have great service not too busy. Nights they have put all mobile orders thru the drive thru window and cash,card orders in the stalls. This way we have enough staff to run both and get them out efficiently. We have a carhop waiting tables or carhopping the parking lot if you want to go thru drive thru just place a mobile order and since there is no money transactions taken in that line they both go just super quickly We like to treat our dashers like they are our own staff since they do deliver for us .Since new management has taken over they have kept there brand standards by opening at 7 closing at 11-12am they have the hottest freshest food you will find at any sonic. They have friendly upbeat service the kind that get to know your name and remember everything you like. They have also added a tip spot on the credit card machine at the stall for those who quit stoping by cause they didnt want to stiff there good servers. I think it's a great idea for those who just want to get off the road take a lunch break stop and check your phone or emails , have a night out without getting dressed up or a good place to take the family without having to drag the kiddos out of the car They also have patio tables and music for those who don't like eating in the car. There are so many specials for the thrifty shopper they have the 2 for 5 popcorn chicken , Frito chilli cheese wraps , quarter pound double cb 2 for 5 as well. They have so many different types of sodas or slushes ice cream shakes and blasts those are also half price on the app. We have Tuesday half priced cheeseburgers wed $1.99 kids meals and we never charge for refills or sauces. It's perfect for in a hurry it's perfect for hang all day , where everybody knows your name ! They get your everyday joe or you might see a.country star we also serve our animals and have a wag cup for only .50 cents so bring your pets we love them as well. Stop by and ask for Andrea or any single person on our staff is gonna treat you like we are waiting on the president because at Sonic our guests mean everything to us y'all are the reason we get to have fun all day socializing and taking care of the families we have grown to love!

We stopped at this Sonic for a late lunch on the way to visit relatives in eastern Tennessee. There were only two employees working at the location this day, and they were packed. The poor girl who was running orders out was clearly overworked, but she was still friendly and professional while explaining apologetically about the order delay (there were only two of them there at the time). Our only regret was that we hadn't tipped her more because, in all honesty, the wait for the food was negligible. Our local Sonic regularly takes far longer with more staff (which we're fine with because we get that that happens with a busy tourist destination). The attention to detail especially surprised us. We all like to do some funky things with our orders in regards to the add-ons. But everything was not only exactly as requested, but also freshly made, too. I wish we'd made a note of your name so we could tell your manager how great you were, but if said manager happens to see this, those kids working on Friday the 22nd in the afternoon were top-notch!

I pulled into parking hub area but was told they were short staffed that evening and only the drive thru was open. No problem. Had time to look over menu before placing order. It did tale a few minutes to get food, but I think only 2 people were running restaurant by themselves. The service was nice and friendly and food was hot. Kudos for service done well with short staff.