Dunkin'

811 E Ogden Ave, 60563 - Naperville
Recommended by Sluurpy: 2021
🏆 #295 of 326 restaurants in Naperville
Updated on
Cafe
★★★★★ ★★★★★
3.6/5
1293 recommendations

Sluurpy Quality Index

PROPRIETARY
Popularity
100/100
Quality
53/100
Data Completeness
61/100

Verified Dish

Add Missing Dish

3.6/5
Sluurpometro: 73/100
Sluurpy Score
1,293 total reviews
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Rating distribution

5★
1
4★
0
3★
2
2★
2
1★
0

🕐 Opening Hours

Open now Closes at 11:59 PM
Monday1 12:00 AM - 11:59 PM
Tuesday2 12:00 AM - 11:59 PM
Wednesday3 12:00 AM - 11:59 PM
Thursday4 12:00 AM - 11:59 PM
Friday5 12:00 AM - 11:59 PM
Saturday6 12:00 AM - 11:59 PM
Sunday7 12:00 AM - 11:59 PM

Google Reviews

4.0/5
★★★★
390 Google reviews
L

Lisa Fanucchi

a month ago
★☆☆☆☆ 1/5
Expresso machine is never working. Have to wait in line until I order-then am stuck in the line empty handed. They need to not sell expresso if the machine never works! I’m never going to this Dunkin again. 3 strikes.
Google
D

Deidre Ewers

3 weeks ago
★☆☆☆☆ 1/5
Gave me the wrong coffee, cold food, and terrible service (15 min of waiting just to be spoken to about my messed up order). Save yourself the headache and order from the one on Brookdale Rd instead!
Google
J

jose G Espinoza

4 months ago
★☆☆☆☆ 1/5
Good coffee But owner needs to hire more employees Today l waited 14 minutes on drive- thru to get my coffee Very frustrated Owner if you don’t want to loose customers pay attention on people reviews. I will start making my coffee at home
Google
K

Kirsten Zollinger

2 months ago
★★☆☆☆ 2/5
Never just walk in or do a mobile order in the morning if you are in a rush! I ordered 20 minutes ahead and they still had not started my drinks! I then had to wait another 10 minutes for them to get it done. Horrible customer service!
Google
L

LK

8 months ago
★★★☆☆ 3/5
Received many a stale donut from this location. I wish they would just say the donut is no good instead of letting us pay for hard donuts that are super dry. Recommend you ask if they are fresh or not so you don't end up with a hard, dry donut. Otherwise, I would say they are fast and friendly.
Google
R

Ryan W

11 months ago
★★★★★ 5/5
Going to many dunkins nearby and this one stands out. Always fast and excellent service. I feel welcomed and always makes my order correct. Ricky is the best crew member at this location. If you want a refreshing tasty beverage come here. Ricky works hard and is very dedicated. A promotion or raise is needed for him.
Read more
Google
J

Janis G

9 months ago
★☆☆☆☆ 1/5
Disorganized chaos. There were about 8-10 cars in the drive thru, so I thought going inside would be quicker. Wrong. The guy taking my simple order (1 drink, 1 sandwich) must have been new because he had the hardest time finding the right buttons to press on the register. I got my drink pretty quickly and proceeded to wait in the extremely warm area to get my food. I'm waiting...and waiting...and waiting. No one is acknowledging me, stating my order would be right up, etc. More waiting as I am watching all cars that were in the drive thru getting their orders. The lady making the food is only making one order at a time. It's a pretty big tray...she can fit more food on there to heat up, to get orders going faster. Still waiting...I finally got my food. It took 10 frickin minutes! I didn't notice until I was driving away that it wasn't even my order!!! It had a ticket and receipt on it with a name and showing that a gift card was used. Nope, not my order. I didn't bother going back to wait another 10 minutes for (maybe) my correct order. There was only one other person waiting inside for their food. She got there after me and I heard her say she had a mobile order. It looks like they didn't even make her drink(s) yet. Maybe I actually got her food?
Read more
Google
D

Dan Vallaro

5 months ago
★★★★★ 5/5
Super fast drive-through today & hot coffee...couldn't ask for more!
Google
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