Burger King

The staff was super rude to us in drive thru. Everything we would order they would say “Kay.” The order was completely wrong and it was half missing. They gave us WATER instead of sprite. When we went inside to get it corrected the employee glared at us. Mind you, we were not rude to them at all and did nothing to provoke them. I understand customer service jobs are tough and that’s why I always am kind to workers. This however was unacceptable and uncalled for. Never going back to this location.

*If you value your time...don't bother* I understand short staffing, but this is ridiculous. I got to the BK drive-thru at exactly 1pm. It was busy, as expected. It took 28 min to reach the order area. (As the line was getting longer and longer, there was no escaping.) To make it more fun, whomever was on the mic had zero clue as to how it works so we all got to listen to whomever it was not only take orders inside, she was also screaming at kitchen staff the entire time. In that time ZERO effort was made to place signs alerting customers outside they dont have 1/2 their menu currently. When I reached the almighty speaker, it took an additional 10 min before anyone came over the speaker to address me...Once I was finally "helped" (a new voice this time), I was told (very snottily) that literally everything I wanted was unavailable (all forms of chicken sandwich) because, and I quote: "the manager never made them today." (They weren't even out, they just didn't make them!🤦‍♀️🤷‍♀️)...I chose to pull thru without ordering anything which was infuriating as it was a giant waste of gas and time, and I wasn't about to order food I don't want just because I'm annoyed and feel pressured. I then was stuck another 10 min waiting to leave. Needless to say I won't be going back to this location.

This burger king was a huge disappointment. I ordered a whopper well done. The cook put it in the microwave with the bunn the lettuce the tomato which I asked for them not to add on the ketchup mustard onion and pickles then proceeded to hand it over to the cashier at the window as I am overheating the conversation the cashier is arguing with the cook about placing the burger in the microwave stating that he said to cook the meat not the whole burger. I asked for my money back due to the entire burger being over cooked bunn was hard as a rock and the toppings were completely welp to the point where the lettuce tomato and onion were dried out in parts of the burger. It was nasty unpleasant and disgusting. I asked for my $6.79 back and was told by Feliz he’d give me my refund. Showed up to receive my refund and a guy appeared as the manger with his shirt unbuttoned chest hairs out pimples everywhere and told me feliz didn’t rely the message back to him therefore he’s refusing the refund and offered to make another burger. Why would I want another nasty disgusting burger made by the same cook who appeared to be sweaty and high off some substance? This burger king is a complete embarrassment. There employees lack accountability professionalism and respect for their customers. DONT EAT AT THIS burger king THEY ARE TERRIBLE