Chipotle Mexican Grill

This Chipotle is not it. I order 5 burrito bowls. All of them were skimp on everything. Mine was supposed to have extra and it was a regular serving at best. When I lived in Manhattan there was a chipotle right down from my building on 1st and 14th. Every time we got a regular burrito bowl we couldn’t eat it all. This bowl I ordered was easy to finish. I ordered the chili salsas on two of them, wasn’t there. There was nothing written on the lids to differentiate. Ordered two burrito bowls without chili salsa Two with green chili salsa And 1 with guacamole, chili salsa, and none of those badly chopped fajita veggies. That’s three different kind and not a single thing written on the lids. I’m so glad I lived overseas for years and know what good service and quality are. Never again. Can’t wait to go back overseas. I’ll cook for myself until then. $76 dollars for half of what we should’ve gotten and couldn’t be even slightly bothered to put the which is which on the lids.

I ordered a burrito bowl with chorizo, carnitas, black beans, cheese, green salsa and veggies. This is what I got. A spoonful (maybe) of meat, no veggies, no cheese, no salsa and no carnitas. The restaurant was entirely out of chips (ok, things happen) and told me to go online and ask for a refund there was nothing they could personally do. Absolutely disgusting inside, food all over the floors, absolutely filthy. Such a disappointment.

This place literally is disgusting. Food all over the floor, food is all over the tables. Nothing is stocked. Hot sauce bottles were empty in the condiment section. There was so much buildup in settlement on the bottom of the drinks on the condiment station. It took them about 15 minutes over my pick up time, as the girls were in the back laughing and carrying on. They came out told me that they were working on my order right then 15 minutes later I had to ask where my order was. There prepping station to make the food had food all over it. It’s honestly the most disgusting chipotle I have ever been in. A friend of mine quit her first day there actually seeing how disgusting it was. I’m highly disappointed. I usually go to the Murrysville one was in the Monroeville area this time I’ll never go back. On top of it all the food was ice cold an poorly packed

The staff was incredibly rude. I understand you have people who ordered online and need to take care of them but you also should take care of the people waiting in line. This is a super tiny place so the line builds up quickly. There wasn’t a clean table when I got my food. There was food all over the floor and when I told them the coke was out, they didn’t replace it for the entire time I was there which was about 20 minutes. I know that there is a lot of supply chain issues causing products not to be available. If this was the case, I would have like to be told this rather than “I’ll replace it” and then never replacing it. Would definitely not return to this location.

Was 8pm and they didn't have any veggies. They still had a few hours of business to be open and they wouldn't make no veggies!! The serving area was full of spilled product in and around the area of location. There was mixing of products and they didn't correct that situation either! The servers were very nice, just the entire place didn't have integrity and get up about it. Food was still very good and flavorful. No complaints in that area!!

Overall the worst Chipotle I’ve ever been to. 6+ people working and only 3 of them actually doing something. Multiple items not available due to lack of cook, extended wait times due to slowness of operations, and on top of it they are training employees on new skills while making everyone wait. Two stars because the food still tasted good.

This place used to be good but it's been filthy the last 2 times I went. I'm done I can't anymore... When you pull up the garbage is just sitting by the dumpster. Get inside and order its food all between the condiment containers. I've seen them get swapped out and not wipe them when it's time for a new one. Rice was hard 2/2 times. Chicken both times was very spicy like the only season used was the pepper 🌶 and nothing else. Pop machines never have ice or pop. Tables are always dirty. Yup they fell all the way off at this location!

This location is HORRIBLE! Do not order from this location. Drive 20 minutes in the other direction to get real couple done right. They were out of EVERYTHING but did not tell you any of that on the app or when I picked it up. They just left it off. Good forbid they have me more of anything. The burrito want even half the size of a normal Chipotle burrito. They also gave me HALF a small bag of chips when I ordered and paid for a LARGE! The last employees working here should ALL be fired. Wish I could give NO stars, because that is what they deserve! Never been so disappointed with Chipotle!!!