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Contact Information
📞
Phone:
+1 770-267-9351
🌐 Website:
http://www.wafflehouse.com
📍
Address:
2045 W Spring St, Monroe
📷 Photos (10+)
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Google Reviews
374
Google reviews
Stopped by at 7:30 PM for dinner tonight. Two wait staff and one cook. 6 booths occupied. Our order took 20 min and was Incorrect & incomplete when it was served. Didn’t want to wait another 20 min, so, paid full price + 20% tip without eating and bounced.
Google
Called and no one answered, pulled into parking lot and two waiters talking , one other worker on the phone(personal phone) . They have a sign outside saying they don't do to go orders between 8am and 3pm on weekend mornings. It's 2am and they don't do to go orders. Should change their sign and maybe answer so people don't make a drive for nothing ,luckily I was next door at the gas station so I didn't drive far. Manager in charge was rude .
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Google
Food fixed wrong with a few strands of hair I told her that I didn't want or order. While eating started eating and found things that would make you sick from consuming. Upon further inspection found what seemed to be bugs by the table. And looking around and get to see other things that should not be on tables where customers eat. Check out the pictures and you can be the judge.
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Google
8 staff members and the most that were working at any time was 4. Usually just 2. At one time 6 of the 8 workers were blocking the waitress/waiter exit area eating, drinking, laughing, checking phones while customers went unattended. After they finished eating the party moved to the back where they continued to laugh and cut up. One person even stuck his head out and tried to get one of the 3 people who was actually working to come back there saying "you have to see this". One waitress, I believe here name was Michelle, called for a cook, then asked if someone back there could come out and cook and then she cooked the order herself.
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Google
Food this evening was borderline health violation. Bacon-undercooked. Eggs-extra runny. Waffle- undercooked. Tea… stale. Hamburger had a puddle of grease it was swimming. The only thing finished was the toast (which was stale). I feel nauseous as I write this review. Do yourself a favor and drive to the Loganville location for a great Waffle House.
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Google
Waited a while to be seated, and she just helped everyone else. Didn’t seat our party. In order to seat us she would have to clean a table and she didn’t. Also there were serval other unclean table. Overall y terrible service.
Google
I went to this waffle house just for a cherry coke (they have the best cherry coke) and I waited 15 minimum and was not greeted or spoken to once. Two customers in front of me walked out, so I moved up on line and still just waited. I have never seen waffle house workers move and work as slowly as I saw the Monroe location working. Needless to say...I ended up leaving too after 20 minutes and all I wanted was a drink.
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Google
PLEASE DO NOT EAT HERE IF YOU DONT LIKE BUGS. They are everywhere and management refuses to close for even a day to bomb and get rid of the roach infestation. Nasty. They are everywhere near the waffle maker even on the tables and on the sandwich board. They were making me food and I seen one fall onto the grill and sizzle. Extra protein?
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