Jimmy John's

I’ve been ordering and tipping here for about two years 2x a week. Delivery driver wouldn’t leave at the door this time said I had to sign. I was on a call and on tight schedule. Hence the order to my office. I paid for the sandwich and delivery fee. Why would I have to sign for the first time in about 100 deliveries? No one pics up. No number for driver. No sandwich and I’m out the money and super inconvenienced.

What a joke.... I realize that everyone is short staffed right now but that doesn't mean you get to treat your customers like s**t. For the second time in a week from call to delivery it was over an hour. Today's was almost 2 hours and then one of the sandwiches was left out of the order. When we tried to call them (like 10 times) nobody answered the phone. Finally one of my employees got into her car and drove over to get her part of the order rather than wait another two hours. When she arrived she was greeted with open hostility, excuses and above all was mocked by one of the nice little boys that work there. This office won't be doing business with this location of Jimmy Johns ever again. The lack of customer service was shocking.