Arby's

Updated... We visited here approximately one month ago, then on 06 SEP 20. On our first visit, the restaurant was clean, staff pleasant and food was "decent". (It's Arby's, what I say?) The restrooms were clean, and a "one person at a time" sign posted on each. (That's hard to enforce when you gotta go, and the restroom is fairly big) What first caught my attention was the drink cups set out on what appears to be a food warming unit that's not in use. The cups were sitting open end up, and had a straw/lid placed loosely in each. I didn't think during this Covid thing going on that was such a great Idea. Why not just leave them stacked and clean, with straw and lids in dispensers? Be a bit more sanitary. The other was a gigantic bottle of hand sanitizer sitting by the register. That was great-- until you used it! The odor was atrocious! When used, the texture was horrible and so sticky we had to wash our hands again in the restroom. I first complained WHILE using it at the register. The employee was sympathetic, and agreed with my description of it along with the odor. She stated that it's what Corporate ordered. Ok. Then I spoke with what I thought was maybe a shift lead or equivalent about the cups open, etc. He said "OK. Thanks". We left. Yesterday we returned. Again, all was ok as above. The had sanitizer had been THANKFULLY replaced with a better product. But the cups remained. Please, y'all, at least leave them stacked, etc. You do such a good job with safety, then do this cup thing.... Thanks.