Wendy's

After this wendys reopened with new owners it's a mess. During hours of operation they're playing loud rap music and can't hear their customers. Want sauce besides ranch or ghost pepper?, put of luck. Want apple juice or chocolate milk?, out of luck. I only ordered 2 4 pce chicken kids meals and was served behind 3 other customers, who ordered after me (and one ordered a 10 pce meal?!). Then I watched a worker slide over the counter they put food on. Such a shame to see it like that. I won't return.

If I could give this place zero stars, I would. The customer service was probably the worst I’ve ever experienced in food service. All three employees that were working there were dragging their feet, dressed unprofessionally, and rolling their eyes at customers. They didn’t have any sauce, any salads, any soda, any toys for happy meals - without apology. Obviously the expectations for a mall fast food place aren’t very high, but the staff here took it to a new level of low. Their attitudes were horrible, they messed up several food orders including ours, my kids waited 25 minutes for two 4 piece nugget meals with water. They were playing loud music, ignoring customers, etc. overall it was just a mess. When someone asked to speak to a manager, they were told that 2 of the employees there were both managers, neither of which cared what the person had to say. They stared blankly without response and then continued to sloth about with no regard for what the customer said. No work ethic, no people skills. It’s a shame for the mall. Definitely will not be going back there!