Domino's Pizza

I would recommend not coming to this Dominos location whatsoever. Keeping in mind we’re in the midst of COVID and transmission is at an all time high, the workers do not wear gloves and are not using proper food handling practices. Additionally, they will not answer their phone and as depicted, its because it is intentionally kept off the hook. Entirely dissatisfied with my experience and disgusted as a whole. Praying someone revamps this location and holds their workers to higher standards and better practices.

I placed my order and was keeping track of the tracker but noticed my order status hadn’t changed since the time the app said “they” started to prep my order. When I got to the store I was told that they apologize but they forgot to cancel our order due to an inspection they were going to have and that all they’re machines were already off. I was told I would be issued a refund that I now I have to wait 1-2 business days to receive for this wasted trip and time. From the many times i’ve ordered from a Dominos i’ve never had such a negative experience. This was my first time ordering from this location and I am extremely dissatisfied.

Managers name is Ivy or Iris. She should be fired. Rude, unable to provide a solution. If she was my employee she would be fired in a second. I guess hanging up on customers and canceling orders is the way she deals under pressure. What an example to follow!! I hope dominos will listen to the call. What a b****

Terrible customer service. Offensive phone etiquette and blatant disrespect and disregard for their clients. I understand there might be staff shortages, but it is highly unacceptable to operate at this level. I would not be surprised if they are committing health violations at this place. Staff is not even equipped to handle basic English inquiries (I know Spanish, but our admin assistant does not). I wish I could honestly give them 0 stars.