Taco Bell

"App order didn't show up" double checked location. Was told to cancel and retry so I got out of line as to not hold it up and do so. Would no longer let me order since it was now an hour before close. Had a 5$ coupon. Tried going in line again and explained my issue. They ignored me and someone else talked and asked if they could take my order so I asked to speak to manager. I explained my situation and all I got in response was "we're out of beef". I waited 40 seconds in silence to see if he was going to say anything else and then said thanks and left. Drove 30 minutes round trip out of the way as nowhere else was open 2hours past midnight. I would of happily ordered something else if I could of at least had an apology and an attempt to make things right. Guess I'm just gonna avoid taco bell from now on as the customer service is repeatedly bad in addition to almost every order I've had missing items.

I ordered in drive up. I was happy to hear that they don't have the senior discounts. But then after the I received my order I noticed that I didn't receive all of my order. So I had to take extra time that I didn't plan on and go back through the drive up window and tell them they didn't give it to me. They acted like it was a problem but they gave it to me with what looked like they didn't want to be there that day. Then when I got my Ciniman Twist replacement it wasn't even 12 full and they handed it to me without putting it in a sack. Not very satisfied.

I was rushed in the drive through, every time I said an item they asked, is that all, or anything else, and I hadn’t even had a moment to say the next thing. They were out of several items as well. At the window, they missed the whole order and gave me one item, then when I told them they gave us our food and a few things were still missing when we got home. The quesadilla was just steak and shredded cheese was not their normal blend. Very disappointed yet not surprised

I ordered 3 hard shell tacos with a Mountain Dew and two softshell tacos and 10 packets of fire sauce, The only thing they got right was the Mountain Dew, you can’t even go inside to try and get your order fixed, you can’t call because all you get is a message. I just don’t understand how hard it is to read and count!