Fazoli's

At approximately 8:15 pm, on June 5th, 2022; my fiance and I, who both just love Fazoli's on occasion, drove to the Marion Illinois Fazoli's location, drive up window, to order 2 Lasagna meals. We were given ample time to look at the menu, placed our order successfully, and then pulled up behind only two vehicles who were currently in line waiting for their order in front of us. In all sincere honesty, we have no idea how long they had been already waiting for their order; but after a few minutes, it was more than obvious, to the most casual of observers, that they were NOT, going to wait another second! The driver of the middle aged group of men in their truck, rolled down the window, and very kindly asked, if I would back up just enough to let them out ? I kindly accommodated them; they kindly thanked me, then burnt rubber leaving, as they were definitely outraged by the purely unacceptable wait time they had already lost! It is imperative that I note... these were men in their mid 40's. Not kids... We then pulled up behind the car, they had been waiting on, at 8:27pm. We were in the process of going through the same, failure in operational Public Relations; that the previous customer had just furiously experienced, whenever we spotted Long John Silver's across the street! Meanwhile, back at the Ranch... another car had ordered, and pinned us in. I rolled my window down, motioned to the car behind us, and asked him to let us out. He did.... and with a smile on my face, I quickly gave him the rundown, and wished him good luck, as we maneuvered our way to Long John Silver's! Fazoli's in Marion Illinois, gets an F- !!!

Food is good, garlic bread sticks fantastic. However, I would like to see some lighter pasta options other than heavy sauces. They do have salads and subs. Brownies are really good Their fruit ice machine is broken. Apparently hasn't worked for sometime. They weren't able to get a new one like the other Fazoli's in the area.