Sonic Drive-in

Multiple horrible experiences. 1. Ordered two shakes at a stall. Waited 10 or so minutes, no shakes or communication on whereabouts of the shakes. Pushed red button. They asked for our order. We explained the situation. They were confused. Waited another 10 minutes, still no shakes or communication on the whereabouts of shakes. Pushed red button again. Someone stated they were on their way out. 10 more minutes passed, and she came out with our shakes and was not going to collect payment until my husband spoke up. She said, "oh yeah, I guess I'll take that" We waited ANOTHER 10 min for her to process payment and return our card. 40 minutes to get 2 shakes. Wow, just Wow. 2. Gave Sonic another shot last night. This time, we ordered through the app. It stated we needed to be there at 857pm to pick up our order. My husband showed up about 9p. He waited twenty more minutes and eventually had to go tap on the window to get someone's attention. Our food still wasn't ready. He waited another 15 minutes and received our food... it was cold. He got home and we unpacked the bag, and our daughter's grilled cheese wasn't even in the bag. Furious, he called and was told they are short staffed and busy and things like that happen. When asked for a number for management or corporate, he was told they didn't have access to it. THEN, after we ate the food, we both felt sick to our stomachs and have been feeling sick all day. If I could give zero stars, I would. Do not go here. You're risking your health and sanity if you do.

Not only was food late it was over cooked... Mozz sticks cheese bubbled out of coating. And hard. We were missing a sandwich and the menu provided had onion rings which they don't offer found out when I went to pick up order so. That's why we got cheese sticks 😵 the sandwiches did not have additional items paid for? So after all the hype seen on ads. Sonic was a disappointment

They are okay. We had a long wait time to get 2 drinks. Then when we got our drinks, my wife's Dr Pepper was flat. Instead of changing the Dr Pepper out, they offered her a different drink. You can't go in to get your food or to complain. Employees only. Not friendly at all. What gives with the awful concrete road. We may or may not go back. If we do, then we would only do drive through and taste our drinks before driving off.

If I could give a negative point or negative star I would. I understand that all fast food they can be sometimes you know just because of the rush a little dirty but this particular location parking lot was filthy and when looking inside through drive-thru window interior building look extremely filthy wasn't clean at all. The food itself I got a double cheeseburger with bacon the burger was burnt bacon was burnt the lettuce was old. The wait was too long for this location in my opinion. I highly do not recommend anyone go to this establishment until management raise the bar in cleanliness from parking lot to staff.

This place is sooooo slow! The kids that work here are rude and think it's funny to make stupid comments through the drive-thru speaker. They never have anything in stock or claim that it's frozen and can't make it. I've reported this location to their corporate owner but I doubt anything will be done. This Sonic is the WORST location I've been to but it's in Marion so go figure. Marion is such a s***hole