Donatos Pizza
1181 Mt. Vernon Avenue, 43302 - Marion
Pizza
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Contact Information
📞
Phone:
+1 740-389-3009
🌐 Website:
https://www.donatos.com/menu?location=35
📍
Address:
1181 Mt. Vernon Avenue, Marion
📷 Photos (11+)
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Google Reviews (8)
At counter to order and no customers in dining area nor in line behind me.
I waited for over five minutes and no one noticed me nor asked if I needed any help. I asked for help no one replied and didn’t notice I was there totally ignoring me. Finally a young lady came over to take my order. I placed my order was told about fifteen minute wait. So I preceded to wait and wait and wait after my order was taken. Other customers started coming in the business placing there orders. And I started to notice other customers that came in after me got there pizza orders while I’m still waiting for my pizza. I approached the counter and ask why they pushed other orders from customers ahead of mine. They replied they put orders in as they are in line. I reminded them I was here first and no other customers were in the building. I wanted to know why they had me wait for over an hour for a pizza that was told would take fifteen minutes and put other customers orders before mine. Not good for a business to treat a customer or any customers in that manner. Very dissatisfied very disappointed in how this business and management treat customers. Not good for business. Need to replace the managers at this business they don’t do there job and need to have better training for all employees. Very dissatisfied customers. I will not recommend this business to anyone.
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Google
Order/pay up front? Seat yourself?
Zero direction. Zero signage. Zero waiters.
Good luck getting a to go box. 5 employees look at you standing at the counter but never offer assistance.
Google
The girl running the drive thru window was more interested in socializing than customer service. Honestly, no one really cares that she used to work for mcdonalds or any other factoid from her life. I'm not your friend I'm a customer.
Google
I was trying to get my food and I sat in the drive thru for 10 min. 3 employees walk past window didn't even come up to window. Plus a lady look right at us then walk away. And left without out food taking our business eles were #papa johns services is better.
Google
PJ was an amazing driver. Went above and beyond on a delivery including buying plates, cups etc so our food wouldn’t get cold. Amazing customer service!!!
Google
Great pizza, staff was unbelievable I would definitely recommend getting pizza there again or at any of the Donato's that you may come across
Google
Absolutely the worst pizza we have ever ask for extra topings got what you normally get didn't even get the bread stick and it was $32 dollars when we could have got a better pizza from Krogers ask for the corporate office number and it's privately owned and nothing will be offered to us this is sad it's a marion business that doesn't care about their customers
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Google
Apple dessert was bad, apples could have been peeled at least, had one bite and threw it away, cherry would have been a better choice.
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Sonic Drive-In | 70% | 4.0/5 | 3.0/5 | 1,668 |
| Subway | 70% | - | - | 0 |
| Thompson B-K Rootbeer | 78% | 4.2/5 | 3.5/5 | 685 |
| Dunkin' | 72% | 3.6/5 | - | 324 |
| Smoothie King | 70% | - | - | 0 |
| Jimmy John's | 70% | 3.7/5 | 3.5/5 | 257 |
