Pimento Grill

$53.21 for 2 oxtail dinners!!?? Since when? Two years ago I gave this place a 4 star review. And I've eaten here multiple times since but today (1/9/22) is my last time coming. I placed an order for 2 oxtail dinners at 4:11pm. At 5:12pm they called me to come in for pick up (initially I was told to come in 25 minutes but I knew better and knew I would be waiting as usual. And that was ok, since the food WAS worth it.) So I go in and still waiting for another 5 minutes...still no big deal. The order was paid over the phone, so when I was called to the counter all that was needed is a signature for the charge. For some reason the receipt to sign and apply a tip was somewhere in the back, with some guy?? They were closed at this point and 4 people, including myself where waiting, so no big deal. I gave a $10 cash tip and was thanked for my patient and the tip. Now I'm home about to eat and .....WHAT!!!! NO CABBAGE!!! THE PLAINTAINS ARE NOT SWEET AND MARGORITY OF THE OXTAILS HAVE MORE GRISTLE THAN MEAT....AND I WAS CHARGE $53.21!!!! So I paid $63.21 FOR 2 BOWLS OF RICE WITH PEAS AND GRISTLE FAT MEAT WITH GRAVY!!!! THIS IS SHAMEFULLY UNFORGIVABLE!!!

Good food. The flavor was ok, not great but good. Portion was small and very little gravy in the stew Chicken. Due to COVID the dining room is still closed, I was surprised. It took approx 20 mins for our food and we were the only patrons in the restaurant. I may try again next year when they open for in person dining, for now, I will pass.

What are your CORRECT hours of business? Everytime I decide to call in an order all I get is the voicemail telling me the hours and I'm calling within those hours but never getting an answer. I'm also not able to order online. Do you randomly decide when your gonna open? No exaggeration, I've literally been trying to place an order for at least 2 months. I really love the food and the lady who I usually deal with is always so pleasant but I think I have to find another spot for good Jamaican cuisine. I know the pandemic had been hard on small businesses but I don't get the inconsistency. It's Friday mid afternoon for goodness sakes, who wouldn't be open for takeout?

I celebrated my PhD this evening in this delicious restaurant. I am glad to say that we passed a outstanding evening and the place was definitely the reason for the successful event. The waiters cooperated in a graceful way, the meals were great and my guests were so overjoyed. We shall absolutely visit again for more events. thanks very much.