Arby's
5711 19th Street, 79407 - Lubbock
Recommended by Sluurpy:
2021
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
56/100
Data Completeness
56/100
Verified Dish
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📷 Photos (10+)
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Photo 1 / 10
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Google Reviews
951
Google reviews
Ordered Chedder Cheese and roast beef...got the beef and NO CHEESE. ordered crinkled fried....GOT CURLEY..lastly....wanted sweet tea....and that was not even sweet. Customer Service was nice..they were friendly...but could not complete an order correctly.
Google
Best experience at Arby's in a very long time. LT's customer service was great. We need more people like him in the world.
Google
Great specials, awesome food, amazing staff. The young lady who was working the front counter on the day of my visit was having a problem with her foot yet was still professional and very Friendly. Kudos to the staff.
Google
Edited review for 4/12/22 - this location if drive thru only. Service is slow, but they did repeat the order before telling us the total would be at the window. The girl at the window didn't confirm the order - 2 beef and cheddar, French Dip and large potato cakes. When we got home, there was no au jus for the French Dip and all the sandwiches were chinzy on the beef. We had also requested ranch for the potato cakes, which we didn't receive. We normally like Arby's, but haven't been happy with this location over the last 6 months or so.
Recently remodeled. Staff was ok, not the friendliest, but not rude...more just going through the motions. Food was standard for an Arbys - pretty sloppy presentation, meat not evenly distributed. Tables were clean, floor needed to be swept. They have added some new menu items - gyros and sliders. Beware, the sliders are small and they cost $1.59, but if you are hungry, they will cost you more than a sandwich and the calorie count runs about 349 per slider.
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Google
Great food..but Africa America employee looked at me rolled her eyes and pass me up ..not saying may I help you or we will be right with you. I felt discrimination. You can't work in public and be hateful to customers..stay home and quit running customers away..
Google
Stopped by at 9:30ish the other night, hadn’t had Arby’s in YEARS so I was skeptical but man oh man I haven’t been able to stop thinking about that #1 meal.. Very great staff they have working here, did I mention the sandwich was good?
Google
They are very professional and fast, I have been there in the past and waited 30 minutes in drive thru and was late back to work, and that was alot of the time with this Arby's, but they have really gotten better, faster, friendlier, I will go back
Google
When you want Arby's you just want Arby's. Or you might just want the Horsey sauce. Knocked off a star because I didn't get my requested Arby's sauce.
Google
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